Administrative Client Relationship Manager

Tycon Foundry is seeking a dynamic and detail-oriented Administrative Client Relationship Manager to join our team. This role ensures seamless operations and strong client relationships by bridging clients and internal teams. You’ll manage administrative tasks while fostering client satisfaction and loyalty. If you thrive in a fast-paced environment and are passionate about exceptional service, we want to hear from you!

Key Responsibilities:

• Act as the primary point of contact for key clients in aerospace, automotive, and energy industries.
• Build and maintain strong, long-term relationships with clients, ensuring their needs are met.
• Conduct regular client check-ins to assess satisfaction, address concerns, and identify growth opportunities.
• Use CRM software (e.g., Salesforce) to track client interactions, manage accounts, and generate reports.
• Manage schedules, calendars, and appointments for leadership and sales teams.
• Prepare and edit reports, presentations, and proposals for client meetings.
• Analyze client feedback and collaborate with internal teams to improve products and services.

Qualifications:

• Experience in client relationship management, customer service, or a similar role.
• Strong administrative skills and proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
• Excellent communication skills, both written and verbal.
• Knowledge of manufacturing, aerospace, or automotive industries is a plus.
• Exceptional organizational and time-management abilities.
• Ability to multitask, prioritize, and work in a fast-paced environment.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package including dental insurance.
• Generous paid time off (PTO) and holiday schedule.
• Opportunities for professional development and career growth.
• A collaborative and innovative work environment.
• Employee wellness programs and team-building events.

How to Apply:

If you’re excited about this opportunity, please submit your resume to mark@tyconfoundryco.com.