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Associate Systems Analyst

Boeing Employees' Credit Union
Full-time
Remote
$40.05 - $48.89 USD hourly

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

The Target Pay Range for this position is $40.05-$48.89 hourly. The full Pay Range is $31.06-$57.98 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE: 

As an Associate Systems Analyst at BECU, you will be at the heart of transforming end-user requirements into impactful system solutions, collaborating with leaders and engineering teams to bring these ideas to life. Your expertise will be instrumental in shaping technology that empowers our teams and members, driving positive change across the organization. By refining requirements, designing specifications, and leveraging your understanding of programming languages and operating systems, you'll ensure that technical solutions align with our vision and mission. This is your chance to grow, innovate, and help shape the future of BECU’s technological landscape. 

** Remote work allowed within WA, OR, ID, AZ, TX, SC and GA**

WHAT YOU’LL DO: 

  • Define Business Value: Collaborate on product or program business cases, helping to identify business value and outcomes, and evaluating technology solutions that align with our goals. 

  • Collaborate on Roadmaps and Goals: Work with peers and end-users to map out project roadmaps, document goals, and define sprint objectives that bring value to the team. Use workshops to capture requirements, build use cases, and refine processes. 

  • Refine Requirements: Analyze and refine requirements and acceptance criteria to ensure alignment with BECU’s technical and business objectives. 

  • Coordinate with Vendors: Translate functional specifications for software vendors, and ensure timely, quality delivery that meets BECU’s standards. 

  • Support Testing and Resolution: Partner with other IT experts to develop test plans, identify and resolve bugs, and fine-tune technical solutions that align with our technical infrastructure. 

  • Document and Support Business Objectives: Support business units by documenting objectives and aligning them with technical roadmaps, identifying how business goals impact people, processes, and systems. 

  • Support Product Lifecycle Management: Provide operational support throughout the product lifecycle, including configuration, troubleshooting, performance monitoring, and planning for application upgrades and maintenance. 

  • Facilitate Effective Communication: Serve as a liaison between end-users, vendors, and IT departments, ensuring effective communication to resolve issues in both production and development environments. 

  • Update Technical Documentation: Regularly update technical documentation to reflect software changes and support the team by conducting walk-throughs and demos with development and business stakeholders. 

  • Create User Resources: Prepare system requirements, functional specs, user manuals, technical handouts, and operational manuals to ensure ease of use and access for deployed applications. 

  • Be available on an on-call basis to respond to pending issues or problems arising during non-business hours and provide support and response. 

 

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. 

WHAT YOU’LL GAIN: 

We’re looking for people who are passionate about making a difference and growing their technical skills. Here’s what makes this role an excellent opportunity: 

  • Career Growth: A clear path for advancement in technical and analytical skills, with opportunities to expand your impact and influence across teams. 

  • Diverse Methodologies: Exposure to various change methodologies (Agile, Lean, TDD, Waterfall) to expand your knowledge and application of each approach. 

  • Hands-on SQL Experience: Deepen your expertise with SQL, relational databases, and reporting and validation techniques to enhance your skill set. 

  • Problem-Solving Challenges: Develop your troubleshooting skills with hands-on use of tools like Splunk and AppDynamics, allowing you to address functional and technical challenges head-on. 

  • Agile Tools Experience: Work with cutting-edge tools, including Azure DevOps and JIRA, as part of an Agile development environment. 

  • Collaborative Culture: Join a team that values input, collaboration, and innovation. You’ll work with end-users, vendors, and multiple IT experts to drive meaningful solutions. 

QUALIFICATIONS: 

Minimum Qualifications 

  • Bachelor’s degree in a technical/related discipline , or equivalent work or education related experience. 

  • 2 years of experience working with business software applications . 

  • Experience in configuring and maintaining production systems in a team environment. 

Preferred Qualifications

  • Knowledge of financial institutions and batch processing methodologies. 

  • Experience assisting with supporting and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, CI/CD pipeline support, production implementation and break-fix production issue resolution) 

  • Knowledge of SQL and/or various relational database concepts and languages , including multiple methods for analyzing, reporting and validating data at the source (eg. SQL queries).  

  • Troubleshooting problem-solving skills to identify problems from a functional perspective. 

  • Experience managing solutions delivered in multiple programming languages and technical environments . 

  • Experience with multiple methods for creating and communicating strong business cases, including financial analysis, strategic alignment and risk analysis

  • Experience planning, organizing, scheduling, and implementing changes in accordance with BECU and industry change management methodologies. 

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU? This is more than a job – it’s a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let’s achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. 

#BECU #YourGrowth #BECUJourney 

 

EEO Statement:


BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.