BDC - Business Development Center Sales Representative

CAPITAL Ford of Charlotte is seeking a dynamic and results-driven Business Development Center (BDC) Sales Representative to join our team. The BDC Sales Representative will be responsible for engaging with potential customers, managing leads, and converting inquiries into sales opportunities. The ideal candidate will possess excellent communication skills, sales acumen, and a customer-focused mindset to contribute to the growth and success of our business. 

Welcome to CAPITAL, a distinguished ensemble of 20 automotive and powersports franchises across the state of North Carolina. Our roots run deep in the automotive industry, embodying a rich tradition that, despite our expansive growth and a vibrant team of over 1,500 dedicated employees, maintains the warm, inclusive culture of a family-owned business. At CAPITAL, we pride ourselves on not just our vast selection of high-quality vehicles but on a legacy of fostering strong community ties and building lasting relationships with both our customers and team members. We are in search of passionate individuals who are ready to accelerate their careers in an environment that champions professional development, innovation, and a commitment to excellence. Join us in driving the future of automotive retail, where every employee is a valued member of the CAPITAL family!

BDC Sales Representative Compensation and Benefits: 

• Competitive Pay     
• Health Insurance   
• PTO    
• 401(K)   

BDC Sales Representative Responsibilities: 

• Respond promptly to incoming leads via phone, email, or online inquiries
• Manage and prioritize leads to ensure timely follow-up
• Engage with potential customers to understand their needs and preferences
• Provide information about products, services, and promotions
• Highlight product features, benefits, and value propositions
• Stay informed about industry trends, competitor offerings, and market demands.
• Collaborate with other BDC team members, sales representatives, and departments
• Input accurate and up-to-date information into the CRM system
• Other duties assigned 

BDC Sales Representative Requirements: 

• Knowledge in sales or business is a plus
• Experience in sales or customer service, preferably in an automotive or BDC environment
• Strong sales instincts and the ability to identify and capitalize on sales opportunities
• Previous experience in phone or virtual sales is an asset
• Proficient in using CRM systems and other sales-related software
• Ability to work collaboratively with other BDC team members and sales representatives
• Motivated by achieving and exceeding sales targets
• Willingness to adapt to changes in sales processes and technologies
• Must pass pre-employment background screenings 

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.