Branch Administrator IV

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• Participation in the Maryland State Retirement and Pension System 
  • Vesting after 10 years of service
  • Additional service credit for eligible previous public service, military service, etc
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.
• Coming soon-early 2025: Employee Health Center with no or low cost primary and urgent care 

• Ensure the library branch is open and operating on schedule
• Ensure branch security and safety policies and procedures are effective and enforced
• Assign responsibilities, supervise, direct, evaluate, and provide leadership to branch staff; participate in interviewing and selection of staff
• Provide leadership to branch staff in setting goals and objectives for fulfilling FCPL's mission and strategic plan; enforce, develop, revise and train staff on branch and system-level policy and procedures
• In collaboration with branch Department Heads, and Library Collections, oversee branch input into the development and maintenance of branch collections to ensure that the branch collections meet community and regional needs
• Lead and coordinate with the Branch management team to identify and solve problems and issues that concern consistency of service and best practices system-wide
• Lead project teams as assigned
• Write grants to obtain additional funding support for special projects
• Actively support the values of Frederick County Public Libraries; interpret departmental, FCPL and systems policies and procedures to staff and the general public
• Plan and/or approve public relations and promotional requests for the branch; represent the branch and FCPL in meetings with citizens and community groups, including speaking to community groups about FCPL services
• Manage branch public relations matters; receive, respond to and resolve patrons' complaints and service requests
• Represent the library on internal and external committees and in meetings with citizens and community groups; lead and/or participate on system-wide and branch teams
• Implement and direct merchandising and other strategies for in-house marketing of resources
• Assist patrons with general reference questions and reader advisory requests
• Assist and train patrons in the use of computerized and manual information sources; direct patrons to other information sources as appropriate
• Monitor the maintenance, repair and general condition of the branch physical plant and grounds; communicate concerns and recommendations to appropriate FCPL staff and County departments
• Keep abreast of and implement use of current technologies to enhance personal and branch efficiency, as well as patron services
• Travel to statewide and nationwide conferences and trainings, and represent FCPL in statewide committees, as required
• Participate local, state, and national library associations; attend seminars, workshops, and continuing education activities; maintain professional affiliations to keep abreast of current and emerging trends, innovations, technology, services and other related areas of library planning and services
• Participate on in and support planning and implementation of branch and system-wide teams and committees
• Perform other related duties as required

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  
 

• Master of Library Science degree from an American Library Association accredited program
• Minimum 5 years of recent (within the past 10 years) progressively responsible work experience in public library management, which must include minimum 2 years supervisory work experience
• Professional Public Librarian certification from the Maryland State Office of Education or the ability to become certified within 6 months of hire

• Bachelor's degree from an accredited college or university
• Minimum 7 years of recent (within the past 10 years) progressively responsible work experience in library management, which must include minimum 2 years supervisory work experience
• Ability to obtain and maintain Library Associate certification from the MD State Department of Education within 2 years of hire, plus willingness and ability to attend training sessions as applicable

• Working knowledge of modern management theory and practices with demonstrated effective skills and judgment in public library management and problem solving
• Working knowledge of standard public library services, techniques, principles and practices, and resources in all formats
• Working knowledge of current information technology trends and their applications for use in public libraries, and of research techniques and available research materials
• Ability to provide effective leadership, flexibility, positive attitude, initiative, good judgment and creativity in performing job duties
• Ability to handle multiple priorities, assignments, and unanticipated emergencies
• Ability to work effectively independently, cooperatively, and as part of a team
• Ability to conduct effective reference and reader advisory interviews using established reference behaviors and protocols
• Working knowledge of social media tools and techniques with the ability to effectively communicate in an online environment to engage customers via social media
• Ability to effectively analyze information, including written, statistical and numerical data
• Ability to effectively organize work, determine priorities, make decisions and complete assigned duties with minimal supervision
• Ability to effectively supervise, direct and evaluate the work of others, including strong and effective training and development skills
• Ability to provide effective leadership in public library service
• Working knowledge of current information technology trends and their applications for use in public libraries, and of research techniques and available research materials
• Ability to provide effective leadership, positive attitude, flexibility, initiative, and creativity in performing job duties
• Ability to handle multiple priorities, assignments, and unanticipated emergencies
• Knowledge of marketing principles with ability to effectively apply them to a library setting
• Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong internal and external customer service ability including ability to exhibit patience, tact and courtesy working collaboratively in a team environment
• Ability to effectively access and utilize FCPL’s web-based services, computerized systems and the internet, and the ability to effectively provide related instruction for patrons
• Knowledge of standard computer applications and devices including tablets/mobile devices, software applications, and downloadable e-format materials
• Strong and effective spoken and written (English) communication skills, including the ability to effectively represent FCPL in the community through public speaking and media interviews
• Ability to build and maintain effective with customers, co-workers/colleagues, and the general public, including the ability to effectively build relationships and partnerships with community organizations, businesses, schools, and similar entities

• While working in this position, the employee is frequently sitting, walking, and reaching; occasionally lifting up to 20 pounds.
• While working in this position, the employee is constantly working indoors
• During outreach programs and events the employee is frequently working outdoors; working in hot temperatures (above 100 degrees) working in cold temperatures (below 32 degrees) and walking on uneven ground.

ADDITIONAL INFORMATION / EXAMINATION PROCESS

• Ability to provide own transportation as needed to meetings/workshops, other FCPL branches, etc.
• Available for varied workdays and hours within FCPL operating schedule, and available for additional hours as needed for meetings, etc.