Responsible for delivering company products to customers in a timely fashion and ensure smooth and consistent operation to satisfy customer requirements. Duties include operating a commercial vehicle on roadways, collecting monies due and processing appropriate paperwork. Maintains compliance under FMCSA.
WHAT YOU GET TO DO
- Deliver assigned orders to customer accounts in a safe, timely and efficient manner while complying with FMCSA regulations
- Maintain route expectations and standards set by managers
- Read invoices and manifests to ensure appropriate products are delivered to each customer in a designated timeframe
- Assemble customer orders and place product in storage or account specific designated areas
- Work safely at all times and notify the company of any safety related issues immediately
- Complete a pre and post trip inspection of the truck and communicate any needed repairs to the mechanic
- Maintain good communication and relations with internal and external customers
- Provide continuous improvement feedback and communication to management
- Work with and support customer service and sales teams to improve daily productivity
- Comply with company safety standards, Department of Transportation regulations, Alcoholic Beverage Control regulations and warehouse delivery policies and procedures
- Ensure load is secured to prevent breakage
- Complete necessary paperwork related to deliveries and collect payments from customers
- Assist with effectively managing returns processing
- Keep interior and exterior of truck clean and organized
- Report all mispicks/shorts to management
- Daily compliance with electronic driver logs
- Adhere to internal training outlined by your supervisor, such as Badger University, Driver Ambassador Program, etc.
- May be required to attend company meetings on non-scheduled work days
- May assist in warehouse when needed
- May be required to flex hours to support all areas of the business
- Additional duties as assigned by management
WHAT WE VALUE
- Must be proficient in various technology platforms such as Apps, smartphone functionality, etc.
- Basic math skills
- Must be able to work well independently and in the context of team environments
- Advanced verbal and written communication skills
- Provide a high level of customer service to ensure accounts are satisfied with product and timeliness of deliveries in an efficient manner
- Strong understanding of customer service
- Must be reliable and accountable
- Must possess attention to detail and have the ability to multi task
- Excellent interpersonal skills to include friendly and professional demeanor
- Language skills allow the employee to read and interpret documents such as safety rules, operation and maintenance instructions and procedure manuals
- Must exhibit professionalism with customers at all times to include proper dress attire representing the company
- Adhere to all safety, DOT and FMCSA standards within the course of performing job duties
- Advanced knowledge of DOT and FMCSA regulations and compliance
WHAT WE EXPECT FROM YOU
- A minimum of a High School Diploma or equivalent (G.E.D.) preferred
- Commercial Driver License (CDL), Class B preferred
- A minimum of one (1) to two (2) years CDL driving experience preferred
- Valid driver license and satisfactory driving record required
- Experience in a distribution and/or sales environment preferred
PHYSICAL ENVIRONMENT
Due to the fast paced, highly physical demands of the position, job candidates will be required to complete a Post Offer Pre-Employment Physical (POPE). Job candidates must pass all aspects of the POPE to qualify for the position.