Group Services Administrator

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.  

Te Whiwhinga mahi | The opportunity  

The Faculty of Business and Economics is seeking an experienced and efficient Group Services Administrators with a focus on excellent customer service skills and a ‘can-do’ attitude to join our Group Services team in the Faculty of Business & Economics.

The Group Services Administrator provides pivotal administrative support to academic staff through a range of activities primarily focused on teaching support and course administration, including assessment and examination administration for both undergraduate, postgraduate courses and professional programmes. You may be required to provide support to other departments within the faculty when the need arises.

Please note this is a full-time (37.5 hours per week) permanent position. 

Remuneration is $50,700 - $63,900 depending on skills and experience.

For more detailed information, please refer to the Position Description.

Nga Pūkenga Motuhake | Important Skills

The key accountabilities of this role include:

• providing general administrative support to academic staff and students
• ensuring courses are set up and published in the University’s Learning Management System, Canvas
• ensuring digital course outlines are completed
• compiling a list of Staff Student Consultative Committee representatives, setting up meetings, agendas and minute taking.
• supporting all examination processes, such as, compiling a list of examiners and assessors, exam paper formatting, final grades submission, test and exam aegrotat and compassionate applications and other activities focused on teaching support and course administration
• coordinating and administering postgraduate dissertations and research projects, including nominations of examiners and assessors, and final result submission.

Candidates with knowledge and experience of Student Services Online (SSO), the University’s LMS system (CANVAS), SharePoint and proficiency in Microsoft suite of packages, particularly Teams will be strongly considered.

 

Mō tō mātou rōpū | About the team

This is a large Group Services team led by a Group Services Manager and three Group Services Team Leaders. The team are hardworking, improvement-focused and have created a warm and supportive culture, where they celebrate and give their team members the opportunity to learn and grow.

 

He kōrero mōu | About you

Our ideal person will:

• have some tertiary work experience.
• have a natural ability to build positive and effective working relationships with stakeholders.
• have an innate ability to multi-task, effectively manage a busy workload and prioritize well in order to meet deadlines.
• have excellent interpersonal skills, be able to work with different cultures, excellent written and oral communication, and the ability to work flexibly and collaboratively as part of the wider Faculty professional staff team.
• be proficient in Microsoft applications including, Outlook, Teams, Excel and Word.

If you have strong administrative skills, are proactive and enjoy working in a collaborative team environment, this could be an opportunity for you to start your career in teaching and learning administration. 

 

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. 

The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. 

For more information please visit Staff Benefits.

 

Me pēhea te tuku tono | How to apply

Applications must be submitted online, by the closing date of 17 October 2024 to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.



We reserve the right to close this advert early due to high applicant numbers.  

Please reach out to Chené Nel via [email protected]  for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

#LI-DNI

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz