Hotel Manager

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are thrilled to present a rare and exciting opportunity for a dynamic leader to join Oaks Hervey Bay Resort and Spa as our Hotel Manager. 

In this position, you will draw on your experience, initiative, drive and strategic approach to deliver a great product for our guests. You will have previous Hotel Management experience or Assistant Hotel Manager experience, alongside a passion for leading from the front and empowering your team to succeed.

We are looking for a positive leader with high standards and the ability to develop an experienced team to run the business at its optimum efficiency. 

Key Responsibilities Include:

• Managing the day-to-day profitability, presentation and operation of the hotel, including front office, maintenance and housekeeping 
• Developing and implementing strategic revenue plans for the business
• Identifying key areas for improvement across the business, developing strategic procedures for improvement
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained 
• Accountable for body corporate and guest relationships within the property, ensuring effective and professional communication at all times

To be successful will require the following skills and experience:

• Demonstrated operational and financial management experience within a Hotel environment
• Strategic business acumen and commercial business knowledge
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• People management in recruiting, driving and supporting teams to ensure a high performing team-culture including an extensive portfolio in successful coaching, mentoring and development
• The ability to develop and maintain solid working relationships with guests, owners and staff
• Effective verbal, written and interpersonal communication
• A strong commitment to continuous improvement and learning

Join our positive and vibrant team and be rewarded with these team benefits:  

• Competitive salary, which is negotiable based on experience
• Professional induction and ongoing development training
• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels ANZ paid parental leave benefits
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Additional paid leave including Birthday and Study leave.
• Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
• Government funded traineeships in Certificate III in Hospitality and or Certificate IV in Leadership *eligibility does apply.
• NIB Insurance discounts  
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Discount on Furniture
• 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
• Wellbeing programs with Uprise (EAP)
• Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.