Human Resources Business Partner - Fulfilment Centre

Company Description

SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™. SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views.

Job Description

About the Job:

We are looking for a dynamic and strategic HR Business Partner to join our team at the Montreal Fulfillment Center. Reporting to the HR Leader supporting our Operations Group, you will play a pivotal role in driving the HR roadmap, prioritizing initiatives that enhance the employee experience across four key pillars: positive employee relations, talent management and performance, compliance, and change management.

Collaborating cross-functionally with HR and Operations teams, you will design and implement solutions that address root causes and align with business goals. This role requires a strong on-site presence, with 4-5 days a week at our Fulfillment Center in the Ville Saint-Laurent borough.

What You Will Do:

• Foster employee engagement through engagement surveys, employee feedback boards, and observation tours, supporting leaders with rolling out targeted action plans.
• Identify HR business needs in a constantly evolving environment and develop scalable, consistent processes to promote positive employee relations.
• Coach and support leaders on HR processes including performance management, workforce planning, talent management, and identifying training needs. 
• Partner with operations to support workforce planning activities and align HR practices with business demands. 
• Advise and coach management on employee relations matters, performance management and HR policies.
• Lead resolution of employee concerns, conducting compliance investigations in line with labour standards and company policies.
• Develop and implement change management and communication plans to support the business, in collaboration with stakeholders.

Qualifications

• Bachelor's degree in Human Resources or equivalent studies. CPHR designation is an asset.
• Minimum of 3-5 years of experience as an HR Business Partner or HR Advisor.
• Strong knowledge of Quebec labour legislation.
• Must be fluent in French both spoken and written.
• Proven experience supporting both salaried and hourly employee groups.
• Strong communication and change management skills.
• On-site presence required 4-5 days per week, with flexibility as needed.

Assets:

• Experience in a distribution centre, manufacturing, or retail environment
• Proficiency with Workday HRIS.

What Sets You Apart:

• Strong interpersonal and influencing skills.  
• Ability to manage multiple tasks in a fast-paced, diverse environment.
• Proactive problem-solving  and mediation skills.
• Discretion and confidentiality.
• Agile and curious mindset; ability to navigate ambiguity.

Additional Information

Why Join Us: 

• Extended health and dental benefits, including comprehensive mental health programs and coverage
• Parental top up program
• Generous Employee Discount 
• Access to telemedicine and employee and family assistance program
• Savings and retirement plan matching contributions
• Gender Affirmation Coverage 
• Opportunity to work with cutting edge technologies and an innovative team that’s pushing the boundaries of technology

SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you!

#LI-Onsite, Onsite