At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Lippincott - 303 Lippincott Drive

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

100% Remote

Job Information:

Job Summary:

The Employee & Labor Relations Consultant provides guidance, advice and assistance to management and employees on a variety of employment, employee performance, and labor relations issues.  This position conducts and/or directs the investigation of employee related issues, provides guidance on interpretation and application of policies and collective bargaining agreements, facilitates the grievance and dispute process, and provides supervisory training on topics related to employee and labor relations.

Acts as an Employee Relations advisor/consultant to managers and employees

Coaches, counsels and guides managers when interpreting Virtua policies and processes to ensure fair and consistent application.

Educates employees and managers on policies, procedures, laws, standards and government regulations.

Works with employees and supervisors to resolve workplace concerns and issues.

Responds to employee relations issues such as employee complaints, harassment allegations and civil rights complaints.  Determines when employee relations issues require escalation and forwards to appropriate HR team member as needed.

Directs and conducts investigations as needed.

Conducts Exit Interviews, analyzes data, identifies trends and, in conjunction with the HR Business Partner, develops strategies for minimizing turnover.

Receives and responds to Unemployment inquiries and participates in Unemployment hearings.

Acts as a Labor Relations advisor/consultant to managers

Maintains working relationship with Union representatives and adheres to terms of labor contract by monitoring day-to-day implementation of contract provisions.

Provides contract interpretation expertise to management.

Assists management with investigating, answering and settling grievances.

Assists management with responding to Requests for Information.

Facilitates grievance process and attends grievance meetings/arbitrations as required.

Participates in labor management and labor education meetings.

Provides labor relations support during contract negotiations.

Conducts labor relations and positive employee relations trainings.

Establishes and builds effective relationships with labor unions

Act as a project manager on proactive programs that improve local and system employee relations

Partners with business leaders and HR teams to create and sustain positive employee relations programs and best practices.

Assists with special and cross-functional projects and initiatives as needed or requested.  May include business-focused or HR- related projects, at either the system or local level.

Collects and analyzes multiple levels of employee feedback.

Conducts employee relations and vulnerability assessment programs.

Acts as part of an interdisciplinary team to assure alignment between HR support and client group needs

Facilitates and/or conducts training (including orientation) and group presentations related to new programs, processes and other HR initiatives.

Provides feedback for developing new or updating existing company HR policies, programs and procedures.

Actively participates at employee events, engagement events, rounding, etc.

Required Experience:

Minimum three years HR experience, with particular focus on employee and labor relations strongly preferred

Required Education:

Bachelor’s degree; concentration/certification in human resources or employee and  labor relations strongly preferred

Training/ Certification/ Licensure:

SPHR/SHRM-SCP or PHR/SHRM-CP preferred