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IT Business Systems Analyst

State of Nebraska
Full-time
On-site
Norfolk, United States

The work we do matters!

Hiring Agency:

Veterans Affairs - Agency 28


Location:

Norfolk, NE


Hiring Rate:

$25.685


Job Posting:

JR2024-00011050 IT Business Systems Analyst (Open)


Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):


Job Description:

Under general supervision, performs business process analysis and design and provides systems support for automated business applications by serving as a liaison between the business end users and applications developers; performs related work as assigned.


 

EXAMPLES OF WORK :

Business Process Analysis:

• Confer with clients to determine the business needs and requirements.

• Consult with management to ensure agreement on system principles.

• Analyzes business processes.

• Document existing business processes and proposed modified business processes.

• Documents appropriate business rules, policies and standards.

• Communicates with applications developers about the business requirements and to develop business process solutions.

Automated Systems Support:

• Provide technical instruction/assistance on how to use automated application(s).

• Investigates reported system malfunctions and document findings (solve user errors).

• Communicates with appropriate staff on identified malfunctions.

• Provides training to end users.

Application Development:

• Strategizes with end users and application developers to find software application solutions to business needs.

• Acts as applications developers’ primary point of contact to answer (or follow-up on) workflow and design related questions and issues.

• Analyzes business system operation/function solutions for feasibility.

• Documents business system operation/functions and proposed changes/modifications.

• Develops system specification.

• Participates in system analysis and design.

• Builds data test files.

• Performs system testing.

Leadership:

• Leads a team/group in building and maintaining data test files.

• Leads a team/group in accomplishing required testing functions.

Administrative:

• Responsible for creation and maintenance of business training and support material.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of: system design and analysis; computers and electronics; basic arithmetic; needs assessment techniques; quality service standards; alternative delivery systems; customer satisfaction evaluation techniques; information requirements analysis; specification development and writing; prototype evaluation; principles and processes involved in business and organization planning, coordination and execution; design techniques, principles, tools and instruments; instructional methods and training techniques.

Skill in: facilitation to solve problems; using math to solve problems; using scientific methods to solve problems; information gathering; conveying users perspective to technical people in technical language and technical perspective to users in non-technical language; using logic and analysis to identify the strengths and weaknesses of different approaches; identifying the nature of problems; conducting tests to determine whether equipment, software, or procedures are operating as expected; reading comprehension; active listening; reorganizing information to get a better approach to problems or tasks.

Ability to: communicate information to others, orally and in writing; recognize and identify problems; combine separate pieces of information , or specific answers to problems, to form general rules or conclusions; apply general rules to specific problems to come up with logical answers; correctly follow a given rule or set of rules in order to arrange things or actions in a certain order; combine and organize different pieces of information into a meaningful pattern; interact with computers; analyze data or information; obtain information needed to do the job; think logically; evaluate information against a set of standards and verify that it is correct; document/record information; organize, plan and prioritize work.

Requirements / Qualifications:

Minimum Qualifications Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.

Preferred Qualifications: Experience working with Emergency Health Record (EHR) Systems and handling HIPAA information.

Other: State agencies are responsible to evaluate each of their positions to determine their individual overtime eligibility status as required by the Fair Labor Standards Act (FLSA).


 


 


Benefits

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.

Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.