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IT Support Specialist

Alamos Gold
Full-time
On-site
Matachewan, Ontario, Canada

Alamos Gold Inc. Young-Davidson is currently recruiting the following challenging position to join our Operations team:

IT Support Specialist 

Alamos Gold’s Young-Davidson is a low-cost, long-life operation and one of Canada’s largest underground gold mines.  It is located near the town of Matachewan centrally located between Timmins, Kirkland Lake, North Bay and Sudbury, Ontario.  The recent completion of a highly automated lower mine expansion has resulted in Young-Davidson increasing production as well as strong free cash flow generation. With a large Mineral Reserve base, it will serve as Alamos’ foundation for growth for many years to come. This is a very exciting time at Young-Davidson, and we are searching for highly motivated and committed people to join our team!

If you are willing to be part of a team that is dedicated to growth, high performance and a culture of safety and accountability, we would like to hear from you!

 Reporting to the Senior IT Supervisor, the successful candidate will be responsible for providing technical support for the Young-Davidson mine.

 

Primary Responsibilities:   

  • Installing, maintaining, and supporting all network hardware, computer systems and software;
  • Responding in a timely manner to service issues and requests
  • Provide level 1 technical support in person, email, or by phone;
  • Provide/assist with training requirements for users;
  • Other duties assigned by the Senior IT Supervisor as required.

       

      Qualifications and Experience:

      • Post-secondary education in IT, or equivalent experience and training.
      • Familiarity with hardware/software installation and configuration
      • Knowledge in installing and troubleshooting desktop/laptop hardware and peripherals.
      • Working knowledge of server administration, network switches, firewalls
      • Ability to provide IT problem solving and support desktop operating systems and applications
      • Experience with SAP program would be an asset
      • Good communication skills, both orally and written with both internal and external contacts and the ability to work with all levels of the organization.
      • Strong analytical and problem solving skills;
      • Strong safety focus; and
      • Self-motivated ability to work alone.

       

      Schedule: 11.5-hour shifts following a 7 on/7 off rotation

       

      Young Davidson offers competitive salaries and benefits packages with opportunities for both personal and professional advancement.

      Qualified candidates are invited to visit our website, www.alamosgold.com and apply online under the careers’ sections.

      Alamos Gold Inc. is committed to an environment that is barrier free. If you require accommodation during the hiring process, please inform us in advance so that we can arrange reasonable and appropriate accommodation.

      We sincerely appreciate the interest of all applicants however; only those candidates selected for an interview will be contacted.