Maintenance Technician

Hotel Maintenance Country Inn and Suites, Charleston  WV  SE

The maintenance technician is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximized guest satisfaction and remaining within budget.

Duties and Responsibilities

• Maintain and repair interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems and swimming pool.


• Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely.


• Communicate and enforce all hotel policies and procedures.


• Inform management of hazardous situations, emergencies or security threats.


• Maintain a clean and organized maintenance shop and for the security of hotel inventory.


• Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.


• Understand and respond to customers’ needs and ensure a high level of guest satisfaction.


• Perform preventative maintenance of all mechanical/electrical, HVAC, refrigeration, and plumbing systems.


• Maintain cleanliness of hotel grounds.


• Assist with hotel security to minimize risk of theft, crime and other hazards.

Required Skills and Experience

• Able to accept directions and priorities from members of management and reliably follow through on tasks.


• Highly energetic and motivated individual


• Ability to lift up to 80 pounds.


• Ability to work with machinery both indoors and outdoors.


• Ability to work independently with little supervision.


• Previous hospitality industry experience preferred but not required


• Excellent interpersonal and communication skills with strong customer/client focus essential


• Strong problem-solving skills


• Ability to work in a fast-paced, high pressure environment


• Ability to shift and manage multiple priorities


• Results driven focus and ability to work through to completion in a timely manner


• Adaptable to change


• High level of flexibility regarding overtime during times busy periods as required by the business