Maintenance Technician

The Maintenance Technician supports the effective operation of the hotel by maintaining/repairing hotel physical assets in a timely, safe, and cost-effective manner.

Essential Functions:

• Perform preventive maintenance and necessary repairs on equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical, and guest rooms; replace wall board, paint. 

• Complete maintenance work orders, take equipment and meter readings, and maintain log to notify next shift, in accordance with hotel policies and procedures. 

• Address guest requests/complaints in a courteous, efficient, safe manner. 

• Clean and maintain department equipment and work areas. 

• Inspect the hotel property in accordance with assigned schedule to ensure everything is in working order. 

• Report inventory usages and shortfalls to department management. 

• Respond to emergency situations including fire alarms, bomb threats, disasters, and power failures; notify the appropriate authorities in accordance with established procedures. 

• Proactively identify safety hazards and report these to department management. 

• Resolve elevator breakdowns in accordance with established procedures. 

• Assist with maintenance of parking lot and snow removal as needed. 

• Other duties as assigned by management.

Job Specifications:

• Working knowledge required to maintain and repair HVAC, electrical and plumbing equipment and perform carpentry, repair work, construction and renovation work. 

• Ability to communicate effectively with guests and management. 

• Ability to read and understand written operating instructions and work order requirements. 

• Ability to operate all department equipment safely. 

• Good command of the English language; second language proficiency desirable 

• Excellent time management skills and ability to multi-task and prioritize work

• Ability to maintain customer focus

• Excellent organizational  and planning skills

• Excellent interpersonal skills. 

• Ability to work well in a team environment

• Ability to follow corporate and brand standards and procedures 

 

Work Environment:

• This job operates in a hotel environment. This role routinely uses standard maintenance equipment.

• Use of paint, pool chemicals, oil, pesticides and other chemicals. 

• This position is full-time.

• Work days and work hours may vary and overtime may be required. 

• On Call is required.

• This position works indoors and outdoors.