MSP Emergency Dispatcher Trn

This is a statewide recruitment for multiple vacancies at multiple Maryland State Police (MSP) Barracks across the State of Maryland.  When
applying, please only check the county/counties (locations) for which you are
willing to accept employment. 

It is important that all experience be fully
documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND
ACCURATELY may cause the candidate to be rejected.

 

PLEASE FILL OUT THE
APPLICATION COMPLETELY.

➢ The application is
part of the examination process. Your answers will determine your
eligibility to participate in the next phase of the selection process.

➢ Clearly describe your
qualifications in detail. Credit cannot be given for education, training,
experience, knowledge, skills, and abilities that you fail to indicate.

➢ Do not leave any
answer spaces blank; if a question does not apply, write "N/A".

➢ Although you may
attach a resume to further describe your qualification, it does not substitute
for completing the application form. An incomplete application form may result
in disqualification. Do NOT write "see resume" in your work history
or responses to supplemental questions.

➢ Failure to comply
with these instructions may result in disqualification.

➢ Read the Job
Announcement carefully for specific filing instructions, supplemental
questions, and final filing dates. 

ASTD12

There are multiple vacancies located at Maryland State Police (MSP) Barracks across the State of Maryland.  Please select only the county/counties (locations) for which
you are willing to accept employment. 

The main purpose of the MSP Emergency Dispatcher Trainee is to facilitate officer safety by monitoring police radio transmissions and utilizing all communications equipment towards that end at the entry level performance.

Duties include but are
not limited to:

• Monitor
  and communicate with MSP and other public safety personnel via two-way
  multi-channel radios and maintain required documentation of same;


• Utilize
  METERS/NCIC/NLETS to obtain, update, disseminate and accurately transmit
  information within the Department and to other law enforcement and criminal
  justice agencies;


• Utilize
  telephones in a professional manner to provide necessary guidance and
  information to Departmental personnel and the general public;


• File
  and maintain METERS/NLETS messages, and various required logs associated with
  the communications center operations;


• Interact
  with Department personnel, allied agencies and the general public;


• Performs
  other related duties as assigned.

Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:  None.

Preference
will be given to applicants who possess the following preferred qualification(s).  Include clear and specific information on
your application regarding your qualification(s). 

1. One year
   of dispatching experience in a 911 (police/emergency) services environment utilizing
   a CAD (computer aided dispatch) system.


2.  One year
   of experience in a multi-faceted work environment using data entry keyboard
   functions and a multi-line telephone system.


3.  A
   combination of one year of emergency dispatch training, education and/or experience.

NOT APPLICABLE.

1. In accordance with
Section 2-204(b)(6) of the Public Safety Article, candidates for position in
this classification will be subject to an initial drug screening and a complete
criminal background investigation to include a polygraph examination before
permanent appointment can be made. A criminal conviction may be grounds for
rejection of the candidate.

2. Employees in this
classification are subject to substance abuse testing in accordance with Code
of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

3. Employees in this
classification will be required to provide the employing barrack with a
telephone number where they can be reached.

4. Candidates for this classification may be given a medical
examination to determine their ability to perform the duties of the job
classification.

Only candidates who meet
the minimum qualifications will be considered for this classification.
Therefore, it is essential that you provide complete and accurate information
on your application. Successful candidates will be placed on the Eligible List
categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain
eligible for consideration for at least one year from the date of examination.
The list will be used by the hiring manager to select employees. The list will
be valid for one year.

The examination will
consist of a rating of your education, training and experience related to the
requirements of the position. You may be required to complete a qualifications
supplement, or the rating may be based on your application. Report all
experience and education that is related to this position.

STATE OF MARYLAND BENEFITS

 

NOTE: Currently,
applicants are limited to uploading one file. As a result, it is strongly urged
that those applying upload ALL required and additional documents (undergraduate
and graduate transcripts, resumes, etc.) as one file. If you are unable to
apply online, you may submit an application via mail. The Maryland State
Application Form can be found online.

 

Completed applications,
required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: Tiffany R. Hazel

tiffany.hazel@maryland.gov

 

It is the policy of the Maryland State Police
to comply with all applicable federal and state laws prohibiting employment
discrimination and to provide equal employment opportunity to all employees and
applicants for employment without regard to age, ancestry, color, gender,
identity and expression, genetic information, marital status, mental or
physical disability, national origin, race religious affiliation, belief or
opinion, sex, sexual orientation or any other protected status.

 

If you have any questions about this
recruitment, please contact the Maryland State Police at 410-653-4420.

 

TTY Users: call via Maryland Relay.

 

We thank our Veterans for their service to
our country and encourage them to apply.

 

As an equal opportunity employer, Maryland is
committed to recruiting, retaining, and promoting employees who are reflective
of the State’s diversity.

 

Bilingual applicants are encouraged to apply.