Office Administrator

Getting students to school safely, on time and ready to learn.

Durham School Services has almost a century of experience in providing safe and reliable transportation to student across the US. Durham is also part of a much larger family along with Petermann, Stock Transportation, Septran, The Provider, TransExpress, Safeway and Smith Bus, who come together as National Express LLC (NELLC). NELLC is one of the leading transportation companies in North America, operating 250 branches and employing 30,000 individuals. As a leader in student transportation, National Express, LLC (NELLC) is committed to exceptional safety, outstanding customer service and positive employee relations. We are currently seeking an Office Administrator for our Customer Service Center (CSC) in POSITION LOCATION.

Responsibilities:

• Effectively facilitating and managing the flow of information within the CSC
• Entering data from time sheets on a daily basis
• Performing daily audits and entering corrections
• Entering employee and billing information into various computer systems/applications
• Completing Accounts Receivable, Accounts Payable and Payroll Tasks
• Generating reports as needed
• Encouraging compliance with company policies and procedures
• Maintaining accurate, orderly and up to date filing systems for all administrative records
• Maintaining security of all files and records
• Performing various administrative tasks

• High School graduate or equivalent
• Excellent computer skills with knowledge of Word, Excel, and Outlook; and knowledge of basic office equipment
• Demonstrated ten-key and data entry skills; with ability to maintain accuracy and speed
• Basic clerical and math skills
• Excellent oral and written communication skills with excellent interpersonal skills
• Computer literacy, preferably in word processing and spreadsheets,
• Excellent oral communication skills to respond and present professionally to callers and visitors.
• Prioritization, organization, coordination and time management skills to develop and maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines and apply protocols to coordinate flow of materials and correspondence in the Department.
• Demostrated ablilty to effectively and diplomatically handle a wide range of demanding inquiries from a variety of internal and external sources.