Police Information Specialist

The Bozeman Police Department is now accepting applications for a Police Information Specialist who will be responsible for providing administrative support to law enforcement and customer service to the general public. Duties performed include but are not limited to, assisting with the preparation and maintenance of police records/case files, video software management, business documents and other confidential and sensitive information pertaining to police data, answering phones, assisting the public with general questions, scheduling appointments, and other various clerical duties.  The nature of the work performed in this position requires the ability to create and maintain effective working relationships with law enforcement personnel, other City employees, Federal and State agencies, and the general public.  
 
This is a full-time opportunity with many benefits!  As a City of Bozeman employee, you will be part of a team that is committed to positively impacting the community.  This great opportunity also provides enrollment in an established retirement system with significant employer contribution (9.07%), generous vacation and sick time accruals, 8 weeks of paid parental leave, and excellent medical/dental/vision benefits.

Bargaining Unit: Montana Federation of Public Employees
Fair Labor Standards Act Status: Non-Exempt
Work Week: Schedule will be Monday – Friday, 8:00am – 5:00pm during training process then switch to Monday – Friday, 10:00am – 7:00pm

Examples of Essential Work (Illustrative Only)

• Performs clerical duties as required, to include receiving and providing information by telephone, letter, electronic means, or other direct contact with law enforcement personnel, city staff, other governmental agencies, the general public, and others;
• Provides accurate transcriptions of recordings involving witnesses, victims and suspects;  
• Composes and prepare letters, memoranda, and reports pertaining to police operations;
• May serve as the Assistant Terminal Agency Coordinator for CJIN/NCIC Computer Systems;
• Trains and assists other employees in the use of the department’s records management system;  
• Enters, reviews and analyzes data in the department’s records management system;
• Performs data entry, record retrieval, and record maintenance, including entering data into computer database on public reports such as incidents, arrests, citations, and accidents, and inquiring and retrieving information for distribution to related department, public, or other agencies;
• Reviews, maintains, classifies and organizes digital evidence in the department’s video management system;
• Provides information as requested and available to the general public, including providing customer service by phone or in person;
• Composes and enters data and other pertinent information onto internal website and social media websites;
• May enter accounts payable data into computer database;
• Responds to citizens’ questions and comments in a courteous and timely manner;
• Provides confidential and sensitive information relating to criminal history files to federal, state, and local agencies as requested;
• Assists officers with assembling and completing routine documentation accurately;
• May represent the department as Information Liaison Officer, gathering or sharing security and intelligence related data with and from other law enforcement agencies;
• Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of position;
• Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems;
• Attends meetings, conferences, workshops, and training sessions and reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas;
• Communicates with all related personnel in efforts to encourage, improve and promote a positive work environment and effectiveness and efficiency of police operations;
• Creates, modifies and provides input to various tracking forms;
• Performs other duties consistent with the role and function of this classification.

• High School Diploma or GED; and
• Considerable (4 years) clerical or secretarial experience, or
• Any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

• Considerable knowledge of common office practices, policies, and procedures;
• Considerable knowledge of computers;
• Considerable knowledge of or ability to quickly learn related law enforcement software, including the department’s records management system;
• Considerable knowledge of Adobe and Microsoft Office Suite Programs, to include Word, Excel, Access, Publisher, PowerPoint, etc.;
• Considerable knowledge of principles and practices of correspondence;
• Considerable knowledge of English usage, spelling, vocabulary, grammar, and punctuation;
• Some knowledge of recording equipment and maintenance;
• Some knowledge of law enforcement agencies and services for public referrals;
• Some knowledge of, or the ability to quickly learn, CJIN/ NCIC policies and procedures manual;
• Some knowledge of, or ability to quickly learn, related department policies and procedures and federal and state regulations in reference to release of confidential criminal history information;
• Ability to maintain and exhibit integrity and discretion in handling confidential information;
• Ability to provide accurate maintenance of files containing confidential and sensitive information;
• Ability to establish and maintain effective working relationships with assigned supervisors, other  law enforcement personnel, other City employees, federal and state agencies, and the general public;
• Ability to communicate effectively with others, orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and written policies, procedures, and instructions;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ability to provide credible testimony in a court of law;
• Ingenuity, initiative, and inventiveness in the performance of assigned tasks;
• Consistently performs assignments in accordance with the City of Bozeman’s Core Values of Integrity, Leadership, Service and Teamwork.