State of Alaska logo

Programmer Analyst 1 (41-3901) Information Services Support

State of Alaska
Full-time
On-site
Anchorage, Alaska, United States

Job Description



The Information Services Support Division of the Alaska Court System (ACS) is accepting applications for a Programmer Analyst 1 (salary range 18).  This is a long-term project position with benefits and has an expected duration of at least two years. 
 
 The selected applicant will design, build, test, deploy, and maintain custom development to support court’s reporting and delivery of court data analytics. 

   

This position is flexibly-staffed.  Progression to the higher level will occur when the incumbent: 1) successfully completes a specified training plan; 2) meets all other specified terms of the flexible staffing agreement; 3) meets the minimum qualifications of the higher level; 4) is certified by the supervisor as capable to perform at the higher level; and 5) is approved by the Human Resources Department. When certified, the position may be reclassified to Programmer Analyst 2, salary range 20 ($3,528.75 bi-weekly).  


Regular duties of this position will include:
 
Developer
  • Design, develop, and maintain caseload statistics for the Alaska Court System Annual, Quarterly, Time-To-Disposition, ad hoc, and managerial reports using Crystal Reports and other data management tools.
  • Configure and maintain automated publication and integration solutions in SAP BI Launchpad. Configure and maintain dashboard designs in Tableau.
  • Meet with end users to determine project and data analytics requirements, and implement solutions that include design, development, and testing.
  • Implement report, system and solution upgrades and fixes.

Data Analyst Coordinator
  • Assist customers with the collection and analysis of reports, dashboards, and data analytics requirements. Prepare reports as directed by management.
  • Work with state and municipal agencies to evaluate appropriate use of the report system in information sharing and exchange.
  • Interpret and account for the court procedures, policies, and business rules in design of reports, dashboards, and data analytics.
  • Provide quality assurance oversight of the statistical information and content of the reports prepared by the IS Department.
  • Monitor and fine tune report and system performance by working with other IS Department staff.
  • Specify, design, and manage the customization of the SAP BI Launchpad and Tableau dashboards to fit the court system environment.
  • Administer and maintain users, accounts, passwords, groups, permission, and folder structure in SAP BI Launchpad and Tableau Server Repository.

 Business Analyst
  • Participate in all phases of application, database, system design, and modification to meet customer needs using court's development tools for reports, databases, dashboards, workflows, and forms.
  • Work with IS staff to maintain and deliver timely, accurate, and trusted information and design an effective and efficient process to improve data quality and data collection activities.
  • Develop and maintain instructional material, work documentation, and standards on the use of court case management, BI Launchpad reports, dashboards, and in-house application solutions provided to customers.
  • Advise and train other application developers with standard procedures and best practices.
  • Perform research and propose draft language to rule, procedural or policy changes that may be necessary to improve the use and efficiency of the in-house developed products and system solutions.
  • Assist in training and providing helpdesk assistance to users.
  • Attend and/or chairs application development related committee meetings as assigned.
  • Perform other duties as required.

An ideal candidate should possess the following knowledge, skills, and abilities.  Each of the following should be addressed in the required letter of interest:
 
  1. Design reports using Crystal Reports, Report Designer in Visual Studio, SQL Report Builder, or other equivalent report design tools.
  2. Dashboard design for large data sets using data visualization software such as Tableau or Microsoft Power BI. 
  3. Data literacy skills. Working knowledge of Extract Transform Load (ETL) process, cloud-based data source integration, data catalogs, data sanitization, data transformation, and data integrity controls.  
  4. SQL programming experience.
  5. Programming experience in .Net, Java, Python, as well as one or more scripting languages.
  6. Experience with source code revision control systems for managing software development projects.

LEGAL RIGHT TO ACCEPT EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment.  The State of Alaska does not function as an employer sponsor. 
 
The Work Hours
Full-time court employees are currently scheduled to work 37.5 hours per week.  The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m.
 
This position is in the court's partially exempt service; the incumbent serves "at-will" to the appointing authority.
 

Benefits Available to Full-Time Employees 
 
  • 12 paid holidays per year
  • Personal leave accrual up to four weeks per year at full-time
  • Medical and dental coverage for employee and eligible dependents
  • Vision plan (optional)
  • Employer-paid Basic Life insurance with additional coverage available
  • Membership in the Public Employees Retirement System (PERS)
  • Alaska Supplemental Annuity Plan (SBS) in lieu of contributions to Social Security
  • Alaska Deferred Compensation Plan (optional)
  • Personal leave accrual

 See http://doa.alaska.gov/drb/index.html for additional information.
 
 
IMPORTANT:  Please attach a letter of interest in employment with the Alaska Court System.  Failure to submit a letter may disqualify you from consideration for an interview.
 
 
For more information on the Alaska Court System, please visit:
 
http://www.courts.alaska.gov
 
For information about what state courts do, please watch the following short video:
 VIDEO: The who, what, when, where and how of state courts
 
The Alaska Court System is an EEO employer and proudly promotes diversity.

Minimum Qualifications

A bachelor's degree from an accredited college in Computer Science, Management Information Systems, Information Technology, Mathematics, or a closely related field AND one year of computer programming experience in a recognized programming language.

OR

An associate's degree in Computer Science, Management Information Systems, Information Technology, Mathematics, or a closely related field AND two years of computer programming experience in a recognized programming language.

OR

A Certified Professional (MCP), Adobe Certified Expert (ACE), Crystal Reports Certified Professional (CRCP) qualification or relevant certification AND one year of computer programming experience in form, business application, web application, database, or report development.

OR

Three years of computer programming experience in a recognized programming language, one year of which MUST be in form, business application, web application, database, or report development.

Additional Required Information

This applies to your application submission.
  
Documents to be Attached to the Application (REQUIRED):
 

  • A professional letter of interest, completed per the instructions below.    
  • Post-secondary transcripts, if using education to meet minimum qualifications. 
   
Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process, you must provide the following at the time of the interview (if not already attached to your application):

 
  • Samples of current programming work.  
  • A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.
 
LETTER OF INTEREST
Please attach a professional letter to your application before submitting it online or, if unable to attach to your application, email it to recruitment@akcourts.gov. 
 
Your letter should:
1) Be professionally written and include proper format, grammar, spelling, and punctuation.
2) Explain how you meet the minimum qualifications of the position.
3) Explain why you are the best candidate for the position.
4) Highlight your experience in relation to the knowledge, skills, and abilities listed under the “Job Description” section of this recruitment; and include specific examples to demonstrate your experience.   
 
Your letter will be used to help determine which applicants advance to the interview phase of the recruitment and selection process.
 

WORK HISTORY
If using work experience not already documented in your application, provide the employer name, your job title, dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not, the applicant will not advance to the interview and selection phase of the recruitment.
 
EDUCATION
If post-secondary education is required to meet the Minimum Qualifications, you must fill in the Education and Training section of the application. If you have not obtained a degree, please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.
 
SELECTION PROCEDURE
Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately, we cannot always interview all applicants. If your application is considered "not qualified," you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified, you may appeal this decision to the Human Resources Director at 820 West 4th Avenue, Anchorage, AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.
 
NEPOTISM REVIEW
To avoid a conflict of interest and the appearance of impropriety, applicants who have a spouse, close relative, and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.
 
BACKGROUND CHECK
A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer "no" to these questions. If you are not sure if your situation requires disclosure, please contact the Human Resources Department at (907) 264-8242. The Court System reserves the right to confirm all background information.      

Contact Information

Contact Title: Recruitment
 E-Mail: recruitment@akcourts.gov  
Mailing Address: 820 West 4th Avenue, Anchorage, AK 99501
 Fax Number: (907) 264-8262
 Phone Number: (907) 264-8242