Public Safety Dispatcher- Police (FULL-TIME & TEMPORARY/PART-TIME)

Note: This recruitment is open on a continuous basis and may close without prior notice. Testing will be conducted based on a reasonable pool of qualified applicants. Please thoroughly review the entire job flyer including the application instructions. Failure to submit a completed application and provide required documentation may result in an application being removed from further consideration.

Effective the start of the pay period that includes April 1, 2025, employees will receive a four percent (4.0%) across the board pay range increase. 

Under general supervision, performs skilled work in the receipt and dispatch of emergency 911 and non-emergency calls in accordance with established department policy and procedures; utilizes various equipment such as a telephone, radio, computer and CLETS terminal and related telecommunications and office equipment; dispatches necessary units for emergency service; tracks activity in order to secure the safety of field personnel and the facts of the situation; and, performs other related duties as required. An applicant for this position must be willing and available to work any assigned shift, including weekend and holiday hours, and may be subject to call-in's during emergency situations and staffing shortages.

An Eligible List of qualified applicants will be established from this recruitment. Eligible List may be utilized to fill other full and part-time vacancies as needed. Generally, a valid Eligible List is in effect for up to one year, unless the List expires sooner.

Shift differential pay may apply to full-time positions only based on regular work shift assigned.

Part-Time Employment: Temporary/Part-Time employment status does not qualify for City benefits, except for those required by law.  Part-time employees work up to an average of twenty (20) hours per week and may not exceed 999 hours on a fiscal year basis (July 1 through June 30) and may not exceed more than (twenty-seven) 27 hours of work in a designated work week. The City does not belong to the Social Security system.  However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7.5% of base earnings. The City contributes 2.5% and the employee contributes 5% of base earnings. There are no rights to employment and employment may end with or without cause or advance notice.

Certain City operational budgets may not include funding for mandates CalPERS employer contributions.  Therefore, a qualified candidate who is a current member of CalPERS may be restricted from temporary/part-time employment.

• Answer and process all emergency and non-emergency calls for the City.
• Receive, evaluate, summarize and prioritize each and every call received to determine the proper level of response.
• Simultaneously receive, respond and document information from multiple sources while maintaining accuracy in order to relay information with accuracy to responding personnel.
• Handle multiple tasks proficiently.
• Communicate clearly and concisely and listen effectively.
• Confers with callers requesting police, fire, and/or emergency medical assistance and obtains information concerning the nature and location of the request.
• Be responsible for examining subjects and vehicles via the County, State, and National crime database and relaying any pertinent information with accuracy back to field personnel.
• Make decisions and respond effectively in all given situations of performance.
• Work effectively under high pressure situations which are critical to this position.
• Operates a computer aided dispatch (CAD) system to send units in response to emergency calls and other public service needs.
• Evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units.
• Obtains required information in discussion with emergency caller.
• Transfers emergency information to other agencies based on information extracted from the caller.
• Perform other related duties as assigned.

• Call Taker - 53 or higher
• Recording (Note Taking) - 64 or higher
• Dispatch - 43 or higher