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Restaurant Manager - Gatlinburg

Calhoun's
Full-time
On-site
Gatlinburg, Tennessee, United States

Calhoun's Restaurant is looking for a Manager to join one of their XXX locations!


A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.


Primary Responsibilities:



  • Establishes Guest Service and satisfaction as a priority through personal example

  • Respond to Guest complaints and resolves them in a way that ensures the Guest will return again quickly and ensures that every Guest leaves happy before leaving building

  • Assist the Management Team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of Hospitality to the Guest

  • Assist Management Team in executing all plans to improve Guests' restaurant experience and increase Guest loyalty

  • Assist the Management Team in achieving targeted budgets, goals and objectives

  • Assist the Management Team in community involvement programs and marketing runs

  • Assist the Management Team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service

  • Assist Management Team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations

  • Manage others work safely by being alert and taking action regarding safety hazards

  • Ensure that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.


Requirements:



  • 2-5 years of Casual Dining, Upscale Casual Dining or Fine Dining Experience

  • Strong leader with a positive attitude, enthusiasm and a passion for Hospitality

  • Excellent communication skills and a strong attention to detail

  • Outstanding leadership skills with the ability to effectively communicate, train and develop your team