Sales Administrator / Coordinator - Westin Crystal City

Are you passionate about providing exceptional customer service and building lasting relationships? The Westin Crystal City Reagan National Airport is looking for a dynamic Sales Coordinator to support our sales team and help us create unforgettable experiences for our guests!

What You'll Do:

Reports to: Director of Sales

As a key player in our sales operations, you’ll work closely with the Director of Sales and other team members to ensure customer satisfaction through a variety of clerical and administrative duties. 

Here’s a glimpse of your key responsibilities:

• Be the friendly face (and voice!) answering calls, guiding inquiries, and connecting clients with the right sales guru to meet their needs. 
• Assist in preparing for various meetings, creating group resumes and event orders to keep everyone in the loop.
• Process contracts, complete accounting turnovers and create reservation links.
• Assist Sales Manager in conducting site inspections 
• Provide clients with detailed information regarding the hotel, its services and the surrounding areas.
• Collaborate with other departments within the hotel to coordinate special requests and VIP amenities. 
• Input rooming lists and provide group reservations confirmations to designee
• Provide support with transient reservations as needed
• Other duties as assigned

What We’re Looking For:

• High school diploma or equivalent and minimum of 6 months office experience
• Strong communication skills, both written and verbal
• Excellent customer service skills and a passion for hospitality.
• Proficiency in Microsoft Office; Marriott systems a plus!
• Ability to work independently and as part of a team
• Excellent organizational and time management skills

What You Can Expect from Us:

• Mentorship, professional growth and career advancement opportunities
• Medical, dental, vision, prescription, life, disability and Employee Assistance Program
• Company-matched 401(k)
• Onsite Parking at No Cost
• Paid time off
• Complimentary Meal 
• Travel Perks

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Qualifications:  

Education: HS Diploma or equivalent

Experience: Minimum 6-month office or sales experience