DescriptionThe Epic Certified Technical Specialist Senior maintains Epic applications and facilitates updates, new releases and system enhancements. Incorporates evidence-based informatics practices into Information Technology standards and protocols. Serves as technical expert in multiple application certifications with staff to ensure optimal outcomes. Guides and develops standards for technical practice in assigned application specialties. Consistently incorporates a multidisciplinary/cross functional approach to enhance technical outcomes for assigned applications.
Job Responsibilities
- Implements and maintains evidence based research and technical practice for assigned Electronic Health Record (EHR) applications.
- Consistently incorporates a multidisciplinary/cross functional approach to enhance technical outcomes for assigned applications.
- Ensures analysis of all technical builds and determines how they will impact workflow.
- Leads efforts to improve outcomes through education and implementation of research based processes.
- Initiates issue resolution while escalating and communicating status to manager/director on a daily basis.
- Manages complex Information Systems projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EHR.
- Communicates project and team status to internal/external audiences including the operations teams, steering committees, executive sponsors and project principles.
- Implements and maintains EHR systems and database to ensure optimum performance that leads to exceptional outcomes for team members and patients.
- Performs other duties as assigned.
Additional Requirements
Certification - 2 EpicCare Certifications within 12 months of hireLicensure - None requiredExperience - 3 years of analyticsEducation - Bachelors Degree in relevant field (or 4 years of experience in lieu of degree)