Volunteer Coordinator

SUMMARY:

The position will assist in leading HFHGC's efforts in volunteer recruitment, coordination, training, retention, and appreciation. The role will support Volunteer Services throughout the organization, with a focus on maintaining a healthy and sustainable volunteer program for Construction and Home Preservation.

ESSENTIAL DUTIES:

Perform all functions of volunteer coordination as follows:

Operations

• Recruit, on-board and coordinate assignments for all Construction/HP volunteers, including QATs (Quality Assurance Team) and Task Leaders


• Manage volunteers on site - responsible for registering and welcoming them at the start of each shift; providing assistance throughout the day.


• Train Construction/HP staff on best practices for volunteer management and retention.


• Develop/Maintain a volunteer recruitment, application, onboarding, and recognition process that facilitates meaningful involvement of the volunteers into the mission of HFHGC through their involvement in Construction/HP.


• Support, in coordination with direct supervisor, a robust volunteer retention program.


• Assist with volunteer appreciation events and agency special events, including dedications and wall raisings.


• Collect data, establish collaborative partnerships with volunteers, and track individual and group volunteer participation.


• Ensure the appropriate number of volunteers are present for each project.


• Help develop Task Leader program and support the engagement of future Task Leaders.


• Appropriately manage and assist volunteers when necessary.

• Continually develop & maintain the volunteer section of HFHGC's website and social media.


• Monitor and enforce safety practices on site.


• Oversee volunteer data entry, hours reporting, and administration of Volunteer Management database.


• Lead Pink Book for first weekend of Framing, including creation of each "Pink Book"


• In charge of regular updates to the Construction Handbook (through InDesign)


• Assist with Construction and family photos as needed.

Fiscal Management

• Provide input in developing Volunteer Services annual budget.


• Operate within the Volunteer program budget.

Planning & Development

• Make recommendations for the implementation and revision of Volunteer Services Strategic Plan.


• Recommend and attend appropriate continuing education courses.

Policies & Standards

• Submit all required reports and data, to the appropriate HFHGC team member.


• Promote the HFHGC mission whenever possible in the community within the boundaries of the agency's policies.

SKILLS AND QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. The work schedule is Tuesday-Saturday; 7:30 am - 3:30 pm with occasional evening events and meetings. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• HS Diploma or equivalent required; Bachelor's Degree preferred.


• Two years related experience and/or training; or equivalent combination of education and experience.


• Competence in a range of information technology applications including Windows Operating Systems as well as Microsoft applications. Experience with database management a plus but not required. Knowledge of Adobe Creative Suite also a plus but not required.


• Must demonstrate strong interpersonal, speaking and writing skills.


• Must be able to effectively communicate information and work with a diverse group of individuals.

PHYSICAL DEMANDS

• Must have the physical ability to lift and move supplies weighing up to 50 pounds


• Must have the physical ability to move safely on un-level outdoor surfaces

WORKING CONDITIONS/ENVIRONMENT

• Requires a current and valid driver's license. Work may require driving personal vehicle to work site

Habitat for Humanity is an equal opportunity employer. We are dedicated to building a workforce that reflects the diversity of our community in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, marital status, national origin, or disability.