Administrator

Job Summary

The Licensed Nursing Home Administrator (LNHA) oversees our skilled nursing facility's overall management and operations. The LNHA ensures the delivery of high-quality resident care, compliance with regulatory standards, financial stability, and a positive work environment for staff. This role requires strong leadership, organizational skills, and a commitment to providing excellent care to residents.

Key Responsibilities

1. Oversee all aspects of the facility's operations, including resident care, staffing, budgeting, regulatory compliance, and quality improvement initiatives.
2. Ensure compliance with federal, state, and local regulations and maintain knowledge of applicable laws and standards.
3. Develop and implement policies, procedures, and protocols to ensure the delivery of safe and effective resident care.
4. Recruit, hire, train, and supervise facility staff, including department heads, nursing staff, and support personnel.
5. Foster a positive work environment, promote staff development and engagement, and address employee performance or disciplinary issues as necessary.
6. Develop and manage the facility's budget, monitor expenses, and implement cost-control measures while ensuring adequate resources for resident care.
7. Collaborate with the medical director, attending physicians, and other healthcare professionals to coordinate resident care plans and ensure appropriate medical oversight.
8. Establish and maintain effective communication and relationships with residents, families, staff, and external stakeholders.
9. Implement and monitor quality assurance and performance improvement programs to enhance resident outcomes and satisfaction.
10. Conduct regular inspections and audits to assess compliance with regulatory standards, identify areas for improvement, and implement corrective actions.
11. Manage resident admissions and discharges, ensuring appropriate levels of care and smooth transitions for residents.
12. Maintain accurate and up-to-date resident records, including medical and financial documentation, in compliance with privacy and confidentiality regulations.
13. Collaborate with the facility's governing body, board of directors, or ownership group to provide regular updates on facility operations, financial performance, and strategic initiatives.
14. Stay informed about industry trends, best practices, and changes in healthcare regulations and implement necessary updates or changes to ensure compliance and quality of care.
15. Serve as a liaison between the facility and external agencies, such as government entities, licensing boards, and community organizations.

Qualifications and Skills

• Valid Nursing Home Administrator license.
• Bachelor's degree in healthcare administration, business administration, or a related field preferred.
• Previous experience in a leadership role within a nursing home or SNF setting.
• Comprehensive knowledge of federal, state, and local nursing home regulations and SNFs.
• Strong leadership and management skills, with the ability to motivate and inspire a diverse workforce.
• Excellent communication and interpersonal skills to interact effectively with residents, families, staff, and external stakeholders.
• Sound financial acumen and experience in budgeting, financial analysis, and revenue management.
• Knowledge of quality improvement principles, performance metrics, and data-driven decision-making.
• Ability to adapt to changing healthcare regulations and industry trends.
• Strong problem-solving and decision-making abilities to address complex operational and clinical issues.
• Familiarity with electronic health record (EHR) systems and other healthcare technology applications.
• Ethical and professional conduct, committed to resident-centered care and ethical standards.
• Availability to work flexible hours and be on-call as needed to address facility emergencies or operational issues.

Working Conditions

• Works in office area(s), warehouse, pharmacy, and some positions work in a long-term care environment (i.e. nursing home, drug rooms, nurses’ stations resident rooms, etc.).
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with customers, and customer representatives, family members, residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Communicate with the designated facility staff, nursing personnel, residents, or family members.
• Works beyond normal working hours and on weekends and holidays when necessary.
• Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is involved in community/civic health matters/projects as appropriate.
• Attends and participates in continuing educational programs.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as reactions from dust, disinfectants, tobacco smoke, and other air contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS, COVID-19, and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.

Specific Requirements

• Must be a supportive team member, contribute to and be an example of teamwork and team concept.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with customers, personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements (with or without reasonable accommodation) (With or Without the Aid of Mechanical Devices)

• Must be able to move intermittently throughout the workday.
•  Must be able to read, speak, and understandably write the English language.
• Must be able to cope with the mental and emotional stress of the position.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with customers, residents, personnel, and support agencies.
• Must meet the general health requirements set forth by the policies of this company, which include a medical and physical examination if the position requires.
• Must be able to push, pull, move, and/or lift a minimum of 50 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.

All Other Duties as Assigned.
I understand this job description and its requirements; I understand that this is not an exclusive list of the job functions and that I am expected to complete all duties as assigned; I understand the job functions may be altered by management without notice and that I am an at-will employee.

Accommodations
The company is an equal opportunity employer and recognizes that an individual with a disability may require accommodation to enable the individual to successfully perform a job function. I understand that I should discuss with my supervisor any needed accommodation. I agree to cooperate with the company in identifying and discussing any available reasonable accommodation that may enable me to perform the essential function(s) of my position.