Area Community Manager - Real Estate Services Company - Base Salary to 105k/year - Richardson, TX
Our client is dedicated to delivering high-quality communities that people are proud to call home. Their mission is to create exceptional living experiences by placing people (residents, partners, and communities) at the center of everything they do. Their culture of care, empathy, and integrity drives them to build meaningful connections and ensure that their communities thrive.
Our client is seeking an Area Community Manager to oversee daily operations for a portfolio of four student housing communities, comprising 1,221 units and 2,500 beds. The Area Community Manager will be responsible for leasing, team leadership, vendor and financial management, and strong resident relations, with a focus on maintaining high occupancy rates, ensuring compliance, and providing a safe, vibrant living environment. This role requires experience in large-scale student housing management and the ability to handle multifaceted operations efficiently.
Responsibilities:
Manage all daily operations across four communities, including resident services, lease renewals, and move-ins/move-outs, to ensure high standards of occupancy and resident satisfaction.
Oversee four distinct budgets, conduct financial analysis, assist with budget planning, and manage rent collections and payments to meet financial targets.
Partner with the Facilities Manager to oversee maintenance needs, preventive maintenance schedules, and a well-organized make-ready process.
Serve as the primary contact for resident issues, provide excellent customer service, and work with the team to promptly address maintenance and service requests.
Manage a team of 38, including 5 direct reports (4 Assistant Managers, 1 Facilities Manager, and 2 Leasing and Marketing Managers). Conduct hiring, training, and performance evaluations, and support team development to meet operational goals.
Ensure compliance with business documents and property management regulations. Prepare timely reports and recommend operational improvements to enhance efficiency.
Develop and implement leasing strategies to optimize occupancy rates and revenue. Collaborate on marketing efforts and adjust strategies to align with market conditions.
Qualifications:
High School Diploma or GED required; Bachelor’s degree preferred.
3+ years in property management, ideally in student housing, with experience managing large properties (800+ beds preferred).
Proficiency in Microsoft Office Suite and property management software (Entrata preferred).
Compensation:
Base salary to 105k/year
Full Benefits
Robust PTO
401k program with matching
Annual, Sign-on, and retention bonuses
Tuition reimbursement, training, and mentoring opportunities