Assistant Restaurant Manager

Primary Responsibilities

Assist in providing direction and leadership for our full-service restaurants. The Assistant Restaurant Manager is responsible for assisting the Restaurant Manager in leading the restaurant and staff and in achieving the operational and financial goals, managing the performance, maintaining the facilities in accordance with The ‘Quin House service standards, and ensuring high member satisfaction and an exceptional dining experience.

ABOUT THIS ROLE

• Provide leadership and instill a culture and work environment based upon respect; providing opportunities for staff to learn, grow and develop their abilities through training of employees and creating a positive, productive working environment


• Manage and coordinate the planning, organizing, training and leadership necessary to achieve stated responsibilities in sales, costs, employee retention, member satisfaction, food & beverage and rooms quality, cleanliness and sanitation


• Implement overall food & beverage the strategy that aligns with organizational policies and goals


• Develop and recommend the annual budget, marketing plans and objectives and manages within those approved plans


• Monitor and analyze cost center financial performance and contribution to club’s profitability


• Implement and maintain F&B marketing and other marketing activities and club programming initiatives


• Hire, train, empower, coach and counsel, performance and salary reviews


• Manage payroll, reports, forecasts, inventory and budget for the restaurant


• Implement procedures to increase member and employee satisfaction


• Understand all policies, procedures, standards, specifications, guidelines and training programs for The ‘Quin House


• Assume 100% responsibility for the quality of services provided


• Perform purchasing and inventory responsibilities on a daily/weekly basis


• Fill in where needed to ensure guest service standards and efficient operations


• Continually strive to develop the staff in all areas of managerial and professional development


• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis


• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the club, employees and members


• Assist in creating a dynamic menu for all outlets that evolves and changes on a regular basis


• Investigate and resolve member complaints regarding food quality and service


• Assume additional tasks assigned to you by your direct supervisor or any manager of The ‘Quin House