Business Banking Commercial Administrator

Client Support

• Follow and uphold USB Customer Service Standards in interactions with internal and external customers.
• Serve as a resource by answering questions from Clients, attorneys and Loan Officer regarding pending loan files, and/or next steps.

Loan Administration

• Oversee loan requests through the lending process to ensure all required information and documentation is in place and be the liaison with Credit Administration, Client and Lending Officers.
• Prepare Commitment Letters for review by Loan Officer.
• Utilize systems and other data search engines to request the following reports: UCC-1, Credit Reports and Flood Determinations. Be able to review and understand each report.
• Ensure all credit files are completed and in compliance with internal policy and procedures, as well as regulatory compliance for all approved, declined and withdrawn loans (use post closing checklist).
• Prepare loan documents utilizing LaserPro and/or internal templates. Ensure all information is accurate and fees are documented. Work with Loan Officer and/or Attorney to ensure loans are closed timely and without errors.
• Ensure all HMDA/CRA data is gathered and documented in system.
• Design and monitor various database reports including application status report. Take appropriate action to ensure loans are processed and closed within regulatory guidelines and time frames.
• Make recommendations to current work flows to streamline efficiencies and improve productivity.
• Maintain knowledge and adhere to regulatory compliance of but not limited to: CIP, Flood, CRA/HMDA, Appraisal and Environmental processing, Collateral deficiencies, Credit Reports- Red Flag, Overdraft processing and Loan Exceptions.

Staff Support

• Perform Quality Control Review of loan documents generated by Business Banking Department members.