Position Title:            Business Systems Analyst

Available:                   ASAP

Applicant Deadline:  March 18, 2025

We are currently looking for a highly motivated, enthusiastic and experienced Business Systems Analyst to support all areas of the College by providing system analysis, design, and reporting in support of the development, implementation, planning and maintenance of effective and efficient systems solutions.

In this challenging position, the successful candidate will report to the Director of Information Systems and be responsible for 

• Facilitates all data inquiry requests  and analytic reports using Microsoft reporting tools as required
• Troubleshoots technical issues and identifies modifications needed in existing applications to meet user requirements
• Oversee day-to-day business support of data reporting applications acting as a point of contact; ensure that activities follow established processes, requirements and criteria
• Implementation and operation, troubleshooting technical issues and identifying modifications needed in existing applications to meet changing user requirements,
• Analyzing data in corporate databases and assessing potential data integrity issues with existing or proposed systems,
• Playing a key role in the collection, documentation and management of user requirements,
• Assessing information technology and data or system requirements of clients
• Assessing impact on service delivery/ resources functionality and cost savings
• Participating or facilitating business process mapping/ modelling
• Assisting in creation of system design and functional specifications for all new development projects
• Developing complete system, operating and user documentation
• Developing project plans for all major projects you are engaged in, project documentation and user guides

QUALIFICATIONS:

• Post-Secondary education in systems analysis, computer science or equivalent education
• 5-7 years in a Business Systems Analyst role
• Excellent understanding of database and programming concepts
• Demonstrated skills with MS SQL, SSRS, Power BI, database development and administration
• Demonstrated skill in developing reports from multiple data sources
• Exposure and understanding of Microsoft Power Apps and Power Automate
• Experience with MS Project or similar software
• Excellent written, oral and presentation/communication skills with exceptional organizational and time management skills
• Ability to exercise professional judgment in a highly confidential environment

At CCNM, we take pride in adopting a flexible work policy, where our employees have the opportunity to work both remotely and on-site. Each employee’s flexible work schedule will be determined by the Manager and is based on the department’s operation needs. 

Please apply with your resume and cover letter. On the cover letter, please indicate the title of the position that you are applying for, and salary expectations. We thank all applicants in advance and advise that only those who are selected for an interview will be contacted.

The Canadian College of Naturopathic Medicine (CCNM), is Canada’s premier, pan-Canadian academic institution for education and research in naturopathic medicine. Our graduates are eligible to write the licensing examinations for all regulated jurisdictions in Canada and the United States to become naturopathic doctors.   The College is a registered charity dependent upon tuition, research grants and donations for the fulfillment of its mission. CCNM has two campuses, one in Toronto and another in the Metro Vancouver area known as the Boucher Campus. The College provides an attractive work environment for those who value good health and who enjoy working in a positive creative atmosphere.

CCNM welcomes individuals who have demonstrated commitment to upholding the values of equity, diversity, and inclusion and will partner with us in expanding our EDI capacity. We encourage applications from equity-deserving groups, including Indigenous Peoples, Black-identified persons, other racialized persons, persons with disabilities and those who identify as women and/or LGBTQ2SIA+.

CCNM is committed to accommodating applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please advise the Human Resources department if you require accommodation at any stage of the recruitment process. This document can be made available in an alternate format upon request.

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