Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We are looking for a detail-oriented and experienced Commercial Lines Account Manager to join our team in Michigan. In this role, you will be responsible for managing a diverse portfolio of commercial insurance accounts, ensuring exceptional client service and satisfaction. You will work closely with clients to assess their insurance needs, provide tailored coverage solutions, and facilitate the renewal process. The ideal candidate will have a strong understanding of commercial insurance products, excellent communication skills, and the ability to build lasting relationships with clients and carriers.
How You Will Contribute
Serve as main contact for all accounts assigned.
Maintain and service all renewal policies.
Assist insureds with their service needs not limited to policy quotations, application completion, policy changes and questions, billing and claims questions.
Identify accounts for possible remarketing to help retain accounts.
Ensure all quotes are accurate prior to being proposed.
Responsible for documentation control (scanned, paper, electronic, verbal, etc)
Knowledge of Quality Control Compliance standards for department
Skills & Experience to Be Successful
High school diploma or GED
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality.
Property & Casualty License or ability to obtain with 6 months.
1-2 years' experience in similar position
Associate or bachelor’s degree in a business or financial related discipline.
Insurance Designation (ie RHU, CISR, CIC, ARM)
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services;
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.