Commercial Sales Manager
Rainbow International Restoration, Orange County
Established in 1981, Rainbow International® offers residential and commercial restoration services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International Restoration hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!
Position Summary/Purpose
Establish contact with individuals and organizations that manage and/or own commercial properties for the purpose of arranging scheduled meetings and building relationships with decision makers who lead to the development of long-term partnerships and commitment to our company as their preferred vendor for restoration, cleaning, building maintenance, and construction services. Help retain existing customers and referral sources through ongoing phone and in-person contact.
Primary Duties and Responsibilities
· Create and maintain target prospect account lists
· Perform sales calls resulting in scheduled meetings with target prospects
· Obtain commitment from customers to establish our company as their preferred vendor for all restoration and construction services we provide
· Identify and develop partnerships with appropriate contractors who can provide additional value to our customers as part of our relationship
· Develop existing customer accounts by expanding the services for which we are their preferred supplier
· Identify prospect customers consistent with the Business Plan and market strategy and lead the “Whale Hunting” sales process for large commercial accounts
· Complete weekly and monthly sales reports in a timely manner
· Attend weekly sales meetings
· Maintain phone and in-person contact with existing customers
· Make group presentations to prospect organizations
· Maintain customer contact database
· Assist in the development of marketing materials
Working Relationships and Scope
· Communicate with managers responsible for all company functions to support planning related to capacity and ability to effectively deliver timely quality services to customers
· Active involvement in select trade and community associations providing access to customer prospects and partnering contractors
· Leverage network of partner contractors to increase the value our company brings to property management and owner organizations
· Work closely with Operations management and Project Managers to remain current on active job status and progress in order to keep customers and referral sources updated
Performance Competencies
· Relationship Development – Effectively builds professional relationships and networks. Brings value to customers and prospects and maintains appropriate level of contact.
· Integrity – Ironclad. Does not cut corners. Puts the company’s interests above self. Earns trust of co-workers and customers. Intellectually honest.
· Planning and Organizing – Plans, organizes, and schedules his/her time in an efficient and productive manner. Focuses on key priorities.
· Discipline and Follow-up – Demonstrates a disciplined approach to sales. Strong on follow-up and follow-through. Leverages time effectively to obtain the best return on his/her efforts. Accustomed to working from sales plans and reports.
· Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
· Aggressive – Constantly on the lookout for new contacts and sales opportunities. Studies and applies new sales techniques and technology.
· Technology – The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved customer contact management (CRM), standard word processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work performed.
Qualifications – Knowledge, Skills, and Abilities
· Education and Experience
Associate degree in business, marketing, or related field with bachelor’s degree preferred. Six (6) to eight (8) years of experience with relationship selling to high level executives, business owners, and property managers.
· Selling Skills
Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets and the issues and challenges they face and can translate that information into useful selling strategies. Builds long-term relationships that drive increased revenue and demand for services.
· Professionalism
Professional in appearance and demeanor. Treats people with respect. Takes the initiative to continually develop his professional skills. Sets high standards of performance for self. Low tolerance for mediocrity.
· Financial Reports and Documents
Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet, and Cash Flow.
Join our Dynamic Team and Enjoy:
· Uncapped commission potential
· Reimbursement of applicable business-related expenses· 401k with company matching
· Rainbow International Restoration is an Equal Opportunity Employer and all qualified applicants will receive consideration.