Director Department - Volunteer Services

Make a bigger difference

At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here.  Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.

• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.

• With 70 locations throughout the five boroughs, you can work close to where you live. 

• Generous vacation time and paid holidays will help you achieve a healthy work/life balance.

• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.

• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:

POSITION OVERVIEW:

Join a fun-loving and hard working Development team as the Director of Volunteer & Corporate Partnerships. This exciting role is the staff lead for volunteer programming and client events at The Jewish Board, and a member of the Development Leadership Team.

The Jewish Board believes that volunteer service is an important component of the donor pipeline as well as a critical way to build the capacity of our programs. Our Volunteer Department is all about supporting clients, programs, and staff, through engaging volunteers in meaningful and mission supportive work.

The ideal candidate will have experience leading a volunteer team – developing strategy and thinking big picture, while supporting a team of committed professionals in executing on the day-to-day. She/he/they will bring experience in engaging corporate groups. The Director will work closely with program staff; an understanding of program needs, as well as creativity, are a must. Knowledge of government regulatory oversight or experience working with/in regulated programs is a bonus.

As a senior member of the Development Team, the Director will also help develop and execute fundraising strategies around volunteers and volunteerism, most specifically corporate partnerships and individual volunteer opportunities. She/he/they will be responsible for preparing reports on volunteerism throughout the agency, managing the department budget and funding, and generally supporting the expansion of volunteerism throughout the agency as well as the agency’s visibility in New York. This is a hybrid role with expectations around regular site visits and staffing of volunteer programs; travel throughout the five boroughs required as well as occasional nights and weekends to support programming.

ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):

• As a senior member of the Development Team, develop and implement strategies to engage volunteers in the agency’s work.
• Supervise staff and volunteers
• Ensure volunteers are effectively recruited, shepherded through application and screening processes, appropriately matched, and followed up with consistently. Oversee tracking and reporting efforts; make improvements to departmental processes and systems as needed. Assess and address training, orientation, and education needs of volunteers.
• Provide training and resources, as needed, to colleagues throughout the agency around working with volunteers.
• Share success stories, develop marketing and outreach materials, and otherwise raise the profile of volunteerism.

CORE COMPETENCIES for the position include:

• Excellent written and oral communication skills; great customer services skills.
• Strong engagement skills, with both individuals, community organizations, and corporate groups.
• Strategic planning skills, including developing long-term plans for engaging partners
• Team player and excellent collaborative skills.

EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):

• Bachelors Degree and/or 5+ years relevant work experience.
• Ability to keep many balls in the air at once.
• Spanish or other languages a plus.
• Able to work evenings and weekends on a limited basis to fulfill job responsibilities. Travel between the five boroughs.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE (List what the desire to reach goals):

• Five years of related experience, including knowledge of development/fundraising and appropriate solicitation techniques
• This individual must have the ability to work individually on projects as well as be a team player.

COMPUTER SKILLS REQUIRED (List the computer skills needed):

• Use of various databases (Samaritan, Raisers Edge).

WORK ENVIRONMENT / PHYSICAL EFFORT

• Occasional evening and weekend hours required; some local travel.
• To perform the essential functions of this job, the candidate is routinely required to sit ( 90% of the time) and stand ( 10% of the time)

If you join us, you’ll have these great benefits:

• Generous paid time off in addition to agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans 
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities 
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation 
• 24/7 Accessible Employee Assistance Program  
• Life and disability insurance 
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

 We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.