ELearning Technology Systems Analyst Sr

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Lead for Center for Childhood Resilience (CCR) e-learning platform Learning and Resource Hub “Hub” including system analysis, reporting, troubleshooting, repairs, upgrades and ensure smooth user and administrative functioning. Oversee e-learning Learning & Resource Hub “Hub” system including implement and maintain upgrades, plug-ins, and other related technologies. Provide expert support on the design, development, and maintenance of the organizational learning management (Learning & Resource Hub) system, learning media platforms, and learning support function. Responsible for Learning & Resource Hub “Hub” maintenance and creation of custom and ad-hoc database reports based on requests and annual compliance requirements. Learn about CCR at ccr.luriechildrens.org and Learning and Resource Hub at www.learningwithccr.org

Essential Job Functions:

• Provides expert support on the design, development, and maintenance of the organizational learning management system, learning media platforms, and learning support function.
• Partners closely with the team of program managers, instructional designers, and vendors to support the execution of annual mandatory education and just in time training requests.
• Manages changes for introduction of new learning systems and technologies including testing, technology transitions/updates, and communication with oversight from leadership.
• Supports the documentation, record keeping systems, and reporting for the learning function to meet organizational compliance and planning needs.
• Collaborates with COD leadership, Information Management, and key organizational stakeholders to plan for and implement innovations and enhancements in the learning experience for providers and employees.
• Researches and   recommends improvements for the learning experience based on industry best practices.
• Manages department/institution standards, brand and business requirements across education projects which are distributed internally and externally.
• Analyzes and reports on the feasibility of implementing interactive technical designs by scoping, analyzing needs collaboratively (audience, IT systems compatibility and content analysis), forecasting cost (resources, materials), scheduling (timing project tasks with priorities and work pipeline) assessing and reporting results
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others. 
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Bachelor’s degree in Adult Education, Management, Information Systems, Communication or Instructional Design required.  
• Desired: One year of health care educational leadership experience; other professional settings acceptable.
• Demonstrated experience applying principles of adult education preferred. For example, needs assessment, training material design and development, delivery, end-user testing and evaluation.
• Strong facilitation and teaching skills that foster critical thinking and adult learning (includes self- directed learning).
• Strong written and verbal communication skills.
• Three years experience with Learning Management Systems, Workday Learning, Cornerstone, Absorb, or Success factors preferred.
• Familiarity with a wide range of web development technologies (HTML, Flash, JavaScript, online video formats etc.)
• Strong customer service, project management, consulting and process improvement skills. 
• Ability to handle multiple projects and support multiple systems. 
• Ability to prioritize tasks to meet deadlines, produce results and cope with the inherent pressures.

Education

Pay Range

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s facilities

• Discount purchasing program

There’s a Place for You with Us

At Lurie Children’s we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.  

Lurie Children’s and its affiliates are equal employment opportunity employers.  We value diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org