Job Overview:
This role reports to the Dean of Financial Services and Development at the college. Principle duties of this position as related to financial aid are to provide financial aid and scholarship administration - Includes: evaluating student eligibility in accordance with federal regulations, state statutes, and institutional policies calculating student aid awards; maintaining accurate and detailed records; ensuring student eligibility and institutional administrative compliance, generating reports for task prioritization; addressing student inquiries, and collaborating with other departments to meet student needs and institutional goals. Additional primary duties are administration of technical and data operations to enhance quality assurance, and streamline procedures. This also includes counseling, application and processing procedures, available programs, financial literacy, and student loan debt management.
Job Requirements:
Bachelor's Degree in Business; Business, Finance, Higher Education
Equivalent experience accepted in lieu of degree
Student assistance and counseling
Business office procedures and college operations
Financial aid
2-3 years experience Professional Business in a related field
Job Responsibilities:
Accountable for all Title IV Federal Program funds. Assist in the annual submission of the FISAP application to DOE. Verifies use of Federal Title IV funds. Balances program disbursements, financial aid allocations and student accounts. Receives federal allocations and coordinates requests for funds with the business office. Resolves all problems with federal loans, including EFT rosters, origination, manifest, change, disbursement and reconciliation. Monitors all facets of the Pell Grant, Loan Programs, including new loans, loan advances, and separations; interpretation and implementation of federal regulations; balancing and transmitting information with college accounting services.
Oversees all facets of the verification and review of campus financial aid packaging process. Assists with disbursement of student financial aid awards. Keeps abreast of all changes and/or proposed changes in legislation that effects student financial aid; that is, regularly reading information disseminated through the NAFSAA, OASFAA, FSA Partner Connect, web sites and any other publications that are pertinent. Notifies management with respect to the same. Works closely with all necessary parties in disseminating financial aid information and materials to students and administrators.
Attends and participates in state, regional, and national financial aid organizations training sessions, webinars, etc. Counsels with prospective and current students and families regarding financial aid issues and concerns including applications and awarding process, budget issues and available options to meet their needs. Ensures that student aid packaging/processing guidelines are in compliance with federal, state, and institutional rules and regulations. Liaison between FAS (financial aid third party vendor) and GSC.
Assists in preparation of the yearly packaging philosophy, including, packaging philosophy content/layout; campus-based fund allocations; scholarship criteria. Conducts campus financial aid audits and program reviews. Oversees all aspects of National Student Loan Data System Transfer/Monitoring, SSCR reporting and all aspects of need analysis and federal processing. Resolves regulatory or subjective problems related to Title IV overpayments, UEH, Immigration and Naturalization (INS), verification, default status, bankruptcy, etc. Monitors state aid (OGOG, OWO, 2nd chance grant, etc.) Performs other duties as assigned.
Reviews the satisfactory academic progress of students (SAP). Oversees financial aid awarding, processing, and disbursing of the financial aid programs, adhering to budget and regulatory requirements, and serves as technical and procedural resource for office staff. Serve as a School Certifying Official (SCO) for all veteran administration related purposes and practices. Serves as Scholarship Foundation Committee member. Responsible for IPEDS reporting, gainful employment, etc. Assists in yearly internal and external audits (Federal, State, VA, etc.)
Other Job-Related Information:
Two years of experience in an automated financial aid office is required. Knowledge of PowerFAIDS, Banner, PeopleSoft, etc. financial aid management system(s) is preferred. Must have a thorough knowledge of federal regulations as they pertain to the programs administered by the office. Excellent communication skills are required. Problem solving and public speaking skills are required. The position is public facing with students, parents, faculty, staff. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Working Conditions:
Bending - Rarely
Climbing - Rarely
Hearing: Conversation – Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs. -Frequently
Lifting 50+ Lbs. - Rarely
Lifting 11-50 Lbs. - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Sitting - Consistently
Standing - Consistently
Stooping - Rarely
Talking - Consistently
Use of Hands - Frequently
Color Vision – Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Frequently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
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