Department:
Operations
Job Description:
JOB SUMMARY: We are seeking a Fleet Manager to be responsible for managing and supervising all inbound and outbound/events for an assigned fleet of non-union, long-haul drivers to guarantee safe, on-time delivery. Strong Fleet Managers think on a detailed but big picture scale and who can make decisions “on the fly.”
JOB DESCRIPTION:
Key Responsibilities
- Build and maintain relationships as coaches and advocates for our drivers for: company, dedicated division, contract division, graduates, regional and/or Canadian fleets.
- Driving a high level of engagement with your fleet - committing to the career success and personal growth of your drivers through positive working relationships
- Reviewing scheduled pick-up and delivery appointments daily so that plenty of HOS (hours of service) are available to complete the trip on time
- Confirming that each driver is fully informed of all customer and company expectations when freight assignment is received
- Routing drivers for scheduled home time and assist in securing equipment at authorized locations
- Motivating drivers to hit KPIs such as utilization, service, safety, retention and optimization
- Counseling drivers who violate safety standards or are out of compliance with DOT, and arrange for specific re-training to help them regain good standing
- Communicating service disruptions to internal associates so that deliveries are still made in time
- Provide leadership, guidance, and support to your assigned drivers
- Providing real time data to system(s) of record for load assignments, planning, tracking and tracing
- Foster a positive and collaborative work environment.
QUALIFICATIONS:
Minimum Qualifications
- Strong computer skills in a Windows environment, including Outlook, Excel, and Word
- Excellent communication and interpersonal skills.
- Highly organized and must be able to interact effectively at all levels, both internally and externally
- Proven track record of making rational decisions in both routine and emergency situations
- Able to handle high volumes of inbound email
- Ability to perform in an environment with rapidly changing priorities and competing deadlines
- Strong leadership skills, decision-making abilities, taking initiative and capable of both autonomic and team environments
- Keen analytical skills, attention to detail and knowledge of time/distance geography preferred
- Ability to handle high volumes of inbound email, phone calls and satellite communications
Preferred Qualifications
- Transportation/Logistics experience
- Strong knowledge of DOT regulations and transportation industry best practices.
SKILLS AND ABILITIES:
- Strong communication
- Technologically Advanced
- DOT Regulations Knowledge
- Analytical
- Problem Solving
- Empathy
- Strong Organization
- Active Listener
- Decision making ability
- KPI management
- Documentation
- Conflict resolution
PHYSICAL DEMANDS:
- Prolonged periods sitting at a desk and working on a computer
Work Experience:
- 2+ years in professional work setting, 1+ years Transportation/Supply Chain preferred
Workshift:
Education:
In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.