Food Program Supervisor (nonprofit food bank)

Title:  Food Program Supervisor (nonprofit food bank)

Location:  Redmond, WA

Work schedule:  Full Time, 40 hours/week, Monday – Friday: Mon-Tues 8:30-5:00pm, Wed 8:30am-7:30pm, Thurs 8:30-5:00pm & Friday 8:30am-2:30pm. Occasional Saturday availability, pre-planned in advance for special events/outreach.

Who we are:  Hopelink is the largest nonprofit in North and East King County.  For over 50 years we have been in the community serving homeless and low-income families, children, seniors, and people with disabilities.  

Make an impact in your community!  Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join us!

The career opportunity: 

The Food Program Supervisor works with the food team, volunteers, and clients at our no cost food assistance markets. Hopelink provides food assistance to mitigate hunger and support basic food security for low-income households in North and East King County.  

The Food Program Supervisor provides coordination of the food program at a specific center; provides guidance, direction, and supervision to volunteer staff.  Responsible for weekly ordering of fresh and non-perishable food from multiple sources, maintains Hopelink Markets inventory and overall cleanliness of the markets. Performs client intake, determines client eligibility, and provides appropriate information and referral.  The Food Program Supervisor provides leadership for the volunteer staff and sets the tone for culturally competent and client focused customer service for all food market participants.

Cultural competency is the key to success in this role and is an important hiring measure.  Members of BIPOC (black, indigenous, people of color) communities, or people who have personal experience in historically marginalized and excluded communities are especially encouraged to apply.

What qualities we are looking for: We’d love to hear from you. So, if you are interested in this position, but don’t meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. We offer paid training!

• Experience and/or desire to work with low-income families.
• Passion for the food team mission and mission of Hopelink.
• Commitment to equity, diversity, and inclusion.
• Team player, collaborative.
• Demonstrated leadership skills.
• Strong commitment to customer service with de-escalation or conflict resolution skills.
• Excellent interpersonal and relationship building skills for working with volunteer groups, donors, Hopelink clients, and cross-departmentally.
• Organized and adept at administrative tasks and budgets.
• Intermediate level proficiency in MS Office suite including Word, Excel, Outlook, Teams, Lists, SharePoint, and general inventory software, etc.
• Ability to do physical work and lift to 50 pounds repetitively.
• Ability to pass a background check.
• Valid driver’s license, proof of insurance.
• Regular ability and willingness to work weekday evenings (usually 1 or 2 times a week until 7:30pm) and very occasional weekends.

Examples of what you will be doing:

• Responsible for the operation of Hopelink Markets (daytime & evening distributions), including set-up, operation and clean up. 
• Actively participate in supporting a team culture which is collaborative, flexible, supportive and client and mission focused.
• Maintain food inventory, knowledgeable (or interested in learning) about current food supplies, rotation of stock and safety in the workplace.
• Recruit, train, organize, assign, and supervise volunteers. Schedule volunteers to ensure necessary support of food market operations. 
• Utilize an inventory database to assist with food-related data and reports. 
• Responsible for weekly ordering of fresh and non-perishable food from multiple sources.
• Maintain cleanliness and order in the food market. 

How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package.

• Compensation: $26.39/hour   
• Up to 10 paid vacation and sick days annually and 10 paid holidays, 
• Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week
• Medical, Dental, and Vision benefits after 1 month waiting period
• Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage
• Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes
• Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching
• Annual Performance Reviews with Merit Increase Opportunities

Hopelink Mission and Values:

Hopelink’s mission is to promote self-sufficiency for all members of our community to help people make a lasting change. 

Our Values are Growth & Human Potential, Inclusion, Compassion, Relationships Built in Trust, Quality of our Work, and Fiscal Stewardship.

We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.