Front of House Manager (Hospitality Manager)

Job Responsibilities

• Supervise and lead a dynamic team, including training and scheduling.
• Manage reservations, venue operations, and guest inquiries.
• Ensure the cleanliness, maintenance, and organization of retail areas.
• Execute events, tournaments, and promotions to enhance guest experiences.
• Uphold operating procedures and service and safety standards, especially guest satisfaction.
• Resolve guest concerns promptly to maintain a high level of customer satisfaction.

Critical Skills & Experience Requirements

• Prior experience restaurant management, in food and beverage, or related hospitality roles.
• Strong leadership and team management skills to guide and motivate staff.
• Exceptional customer service and communication abilities to create a welcoming environment.
• Proficiency in reservation software and basic computer skills/Microsoft Office Suite.

ABOUT TOPTRACER

Our mission is to help people enjoy the wonderful game of golf even more by developing tracing technology for TV and gamification to ranges. Our range technology is used globally and millions of people. We're focused on helping people worldwide improve their golf game which leads to healthy, active and social lifestyles. Our broadcast technology is aired worldwide and makes the tournaments really enjoyable for the TV viewers. ⛳️ 📺 🎥. 

All of our products are developed, tested and deployed inhouse at the R&D office. Join us at Toptracer Technologies and be part of a team dedicated to creating positive change through technology and innovation! 🚀 💻 💙

MORE ABOUT TOPTRACER

Workplace
We value fully engaged associates that come to work because they enjoy their work and the colleagues they have. We strive to create a diverse and inclusive work environment where everybody can reach their full potential. We provide opportunities for all the colleagues to develop internally and to meet each other. We have a strong commitment and dedication at Toptracer. That comes from our activities and moments we share together and the product we are developing. In addition to that, our technology is unique and world-leading which makes the journey extra exciting. We create a product that encourages people to be outside and get activated which enables a healthier lifestyle. As a colleague at Toptracer, you can either go to a range nearby your home to experience the product you have developed or just turn on the TV to see it in the biggest golf tournaments.

Culture

Our culture is driven by our mission to create moments that matter for everyone and our values for Caring, Courage, One Team, Fun and Excellence. If you want to learn more about them visit: Core Values | Topgolf.