Full-time Maintenance Technician

The Four Points by Sheraton Charlotte-Lake Norman is looking for a full-time, Maintenance Technician to perform property maintenance and repairs.  

The Job 

A typical day for a Maintenance Technician starts out gathering any work orders that might have come in before their shift. When something breaks our technicians will assess the situation and decide what the best method of repairing it is. 

Job Duties Include:

• Maintain the physical functionality and safety of the facility.
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment.
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, tiling, electrical work, wall surface repairs, painting, HVAC work and masonry.
• Conduct inspections for preventive maintenance needs.
• Record and report completed repairs and items that require further attention.
• Maintain the physical condition of the hotel according to established operating and safety standards, ensuring that service      requests and repairs are made correctly and in a timely manner.
• Check on all guest room electrical appliances and circuits, including refrigeration controls, television sets, and lighting      systems, making repairs where necessary.
• Provide guest room service/repair status to Front Desk, General Manager, and Executive Housekeeper. 
• Respond in a timely, courteous manner to guest questions, complaints, or requests.
• Properly maintains tools, workspaces, and equipment.
• Complete preventive maintenance checklists and other maintenance records.

What would make me successful in this role?

• Passion for performing repairs 
• Ability to work independently
• Ability to work in a fast-paced environment
• Attention to detail 
• Ability to bend over, stoop, and crawl
• Ability to work a physically active job
• Availability to work a flexible schedule: weekends, and holidays

Benefits

• Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days
• Company-Paid Life and AD&D Insurance and Long-term Disability
• Flexible Spending/Dependent Care Account
• Short-term Disability & Accident plans
• Employee Assistance Program
• 401(k) Retirement Plan with company match
• Paid Vacation - up to 10 days per year
• Paid Sick time – up to 5 days per year 
• 7 paid Holidays per year
• Referral Program - Earn $500 for referring someone
• Employee Recognition Program - earn gift cards 
• Employee discounts
• On-Demand Pay – Access to earned wages before your regular paycheck
• Marriott Brand Hotel Discounts

About Us

The Four Points is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!

We're a newly renovated property, located just off I-77 near Birkdale Village. 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Required Skills & Experience

• General maintenance experience required.
• Experience in hotel maintenance preferred.
• Attention to detail.
• Verbal and written communication skills.

Work Environment

This job operates in an indoor hotel environment and outside. This job continuously uses tools and safety equipment. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards. 

Physical Demands

While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must occasionally lift, carry, push, pull or place products and supplies, up to 50 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.