DescriptionJPMorgan Chase is committed to running a healthy and vibrant company, and advancing a more sustainable and inclusive economy that works for more people. Corporate Responsibility (CR) leverages the firm’s business, policy, and philanthropic expertise – as well as capital, data, and research – to help strengthen the global financial system, create economic opportunity that is equitable and accessible, and help break down barriers to drive inclusive growth. Please visit jpmorganchase.com/impact for more information.
As a Global Program Lead within Global Philanthropy (GP) you will design a portfolio of skilled volunteerism programs that help strengthen and sustain nonprofit capacity, aligned to the firm’s talent and culture priorities and social impact agenda. Global Philanthropy advances work through three functions: the JPMorgan Chase Foundation, Impact Finance and Advisory, and Employee Engagement and Volunteerism (EEV). Your future Team drives impact through a global portfolio of programs that engage employees in skilled volunteerism, including board service, small business and youth mentoring, and nonprofit consulting, and also manages disaster relief and workplace giving. You will report to International Head of Employee Engagement and Volunteering and has joint accountability to the US Head of Employee Engagement and Volunteering.
Job responsibilities
- Collaborate with internal stakeholders including EEV geographic coverage teams to design strategy for and deliver EEV programs intended to strengthen organizational capacity for the firm’s nonprofit partners, informed by business priorities and community needs.
- Evolve and refine program models based on shifting strategies and new markets.
- Produce and inform compelling data and communications program materials, such as presentations, summaries, and internal reports to synthesize findings for decision-making
- Develop processes and guidance to facilitate regular use of data by EEV market leads, helping them to reflect on data and inform their market strategies
- Facilitate strategic learning discussions with EEV market leads to strengthen product offerings, bringing together insights from business stakeholders, employee participation, and impact data
- Build and maintain partnerships with external organisations who specialize in strengthening nonprofit capacity to understand best practice models and approaches.
- Build structured, data-driven approach to identify what nonprofit capacity programs should be offered, target markets to offer these programs, tailored delivery models based on market needs, and employee segments that are best suited to engage in product offerings
- Utilize frameworks and build new processes to drive consistency and execution standards for EEV’s nonprofit capacity programs across a global footprint
- Develop impact framework for EEV’s nonprofit capacity programs, including quantitative and qualitative metrics, in coordination with GP’s Impact and Evaluation team
- Analyze and interpret data to understand the efficiency, efficacy, and impact of EEV nonprofit capacity programs to refine strategy over time
Required qualifications, capabilities and skills
- Relevant experience in employee engagement, volunteerism, philanthropy, and/or social impact
- Experience working with nonprofits, and demonstrated understanding of organizational development needs and opportunities in the sector
- Strong analytical skills, and experience working with quantitative and qualitative data
- Proven ability to synthesize and communicate findings from data in clear terms to promote understanding, action planning and decision-making
- Demonstrates a high degree of initiative; results-oriented, strong attention to detail and deadlines
- Excellent writing, verbal, and interpersonal communication skills, including the ability to distill and present complex information plainly and succinctly
- Creative, flexible, and collaborative with an ability to work in a team-oriented environment
- Experience working within a global team preferred, including working across different geographic contexts