Human Resources Coordinator

ExamWorks Canada is looking for a Bilingual HR Coordinator to join our team!

The Human Resources Coordinator supports the daily functions of the Human Resources Department.  This position is responsible for providing key administrative support to the Human Resource function as needed, including record-keeping, file maintenance and HRIS & Payroll entry.  The Human Resources Coordinator plays a strong supporting role to ensure company compliance with all applicable provincial and federal laws, regulations, policies, and procedures utilizing a broad knowledge of Human Resources as well as general administrative functions.

Responsibilities:

• Responds to internal and external HR related inquires and HR inbox; performs customer service and shared services functions by responding timely to employee issues/routine questions regarding employment laws, policies and/or procedures, company benefits, payroll and other HR-related topics.
• Responsible for maintaining all paper and electronic personnel files sufficient to meet provincial, federal & local legislation and company recordkeeping requirements. 
• Assists with processing of hiring and terminations.
• Responsible for employee onboarding including, but not limited to, distribution and collection of employment paperwork, HRIS set up and IT assignment.
• Assists Business unit managers as needed with employee welcome and orientation.
• Responsible for all benefit administration including initial enrollment and plan termination. Also provide general assistance on benefit to employees and maintain required benefit processing and documentation.
• Responsible to ensure timecards are finalized and all bi-weekly payroll adjustments are submitted timely to the payroll system for processing.
• Manages all leave programs, including disability. Issues and maintains adequate records of required documents, return to work requirements and/or accommodation requests/needs.
• Works as a liaison between the business units and technology teams to aid in new hire set up, system access changes and/or termination requests.
• Coordinates with unit managers to ensure all HRIS system records are accurate and assists with reporting or position changes, reclassifications, and/or unit transfers.
• Collects data and prepares reports on HR activity and strategic projects.
• Conducts audits of HR programs and recommends process improvements; prepares and ensures timely completion of all audit reporting requirements.
• Makes mails, scans and emails documents; maintains records in appropriate electronic files, and performs other clerical functions.
• Schedules HR-related events, coordinates training sessions, and maintains the HR calendar.
• Prepares correspondence as requested and processes email and distributes correspondence to the appropriate person of the organization.
• Assists with the preparation of the performance review process.
• Assists as needed with training, performance progression and/or disciplinary actions.
• Identifies personnel/management issues or labor matters and notifies the VP of HR, making recommendations for solutions when possible.
• Maintains privacy and confidentiality of all personnel records and sensitive company information at all times.
• Assists in ad-hoc HR projects, like collection of employee feedback, and supports other functions as assigned.

Education and/or Experience

• Associates degree in Human Resources and/or a relevant field preferred; High School Diploma required.  
• A minimum of three years related experience; or equivalent combination of education and experience accepted. 

Qualifications:

• Bilingual (French & English)
• Ability to work autonomously and efficiently to ensure the end-to-end running of HR projects and operations.
• Strong ability in using MS Office (MS Excel, Word and MS PowerPoint in particular).
• Experience with HR databases and HRIS systems.
• Ability to work with recruiting software tools.
• Outstanding communication and interpersonal skills.
• Ability to handle data with confidentiality.  
• Knowledge of human resources processes and best practices.
• Ability to contribute to the attainment of specific goals and results of the HR department and the organization.
• Strong interpersonal skills with demonstrated experience building relationships with employees at all levels of the organization.
• Ability to follow detailed instructions and respond to directions accurately.
• Demonstrates accuracy and thoroughness.  Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must possess strong written and oral skills.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to work well under pressure or stressful conditions and meet required deadlines.
• Demonstrates reliability and abides by the company attendance policy.
• Must maintain a professional and clean appearance at all times consistent with company standards.
• Ability to read, analyze and interpret common and complex correspondence, employment records, legal contracts and/or state or federal employment laws.
• Ability to write and craft communications clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
• Ability to respond appropriately and professionally to all inquiries or complaints from employees, regulatory agencies, upper management, and/or members of the business community.

ABOUT US:

ExamWorks Canada provides independent medical evaluation and related services to property and casualty insurers, group disability insurers, employers, law firms, and government agencies. Clients utilize our services to facilitate fair and equitable claims settlements and enhance their risk mitigation processes.  Our services are available throughout Canada and internationally in the U.S., the United Kingdom, and Australia. Regulatory compliance and oversight authenticated by independent third-party auditors assures clients of the integrity of our process controls.

ExamWorks Canada is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under provincial or federal laws.