Position Description

The Human Resources Coordinator will perform a variety of HR administrative and operational duties that align with the vision and mission of the firm. This role is responsible for facilitating HR processes for all departments including recruitment, onboarding, training, benefit management, and HRIS maintenance.

Supervisory Responsibilities

None.

Duties/Responsibilities

• Support the HR Director with HR matters including educating employees and enforcing company policies and procedures.
• Schedule HR related meetings as requested by the HR Director.
• Assist in the full hiring process including recruitment, communications with outside recruiters when used, completing initial phone screenings, and scheduling interviews.
• Help with new hire procedures, including onboarding, new hire checklist, collecting all new hire paperwork, and drafting training plans.
• Assist with the offboarding of employees in a professional and sensitive manner including preparing separation paperwork, termination checklists, and exit interviews.
• Executes periodic employee engagement surveys and reports results to the HR Director and management.
• Work across all firm departments to ensure all HR needs are met.
• Respond to employee needs and inquires accurately and in a timely manner.
• Responsible for making employee changes including promotions, pay, and job changes.
• Maintains organized, accurate, and complete employee files and maintains HRIS database.
• Along with the Operations Manager, coordinates, plans, and facilitates internal firm events including but not limited to the in-person training events and holiday parties.
• Support any other special projects the HR director needs assistance with.
• Contributes to maintaining positive office morale.
• Acts as an ambassador for the mission, values and standards of behavior of the firm.

Benefits

• Responsible for all benefit enrollments, changes and terminations.
• Acts as liaison between employees and insurance providers to resolve benefits-related issues and ensures effective use of plans and positive employee relations.
• Track all benefit changes including workers compensation, retirement, leave, and benefit plans.

Compliance

• Completes Forms I-9, verify I-9 documentation through E-Verify and maintains I-9 files.
• Initiates new-employee background checks as necessary.
• Maintain employment law compliance with posters in the office and remotely for all states in which the firm has employees.
• Make sure office health and safety protocols are followed.

Required Skills & Competencies

• Have a passion for creating a positive work environment where every employee knows they are supported, valued, and able to reach their full potential.
• Bring excitement around employee engagement, conceptualizing and delivering quality solutions coupled with the ability to manage expectations.
• Success working on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors.
• Very creative and able to transform ideas into action.
• Act as a non-confrontational, unbiased intermediary.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Excellent interpersonal and organizational skills
• Must have a meticulous attention to detail.
• Adept at working in a fast paced, high volume, growing company.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to handle highly confidential data and information and with strong discretion.
• Excellent computer skills and comfort with technology.
• Must be able to adapt to change.
• Proven to be a planner, proactive, and able to meet deadlines.
• Be a team player.

Education and Experience

• Bachelor’s degree in Human Resources Management, Business Administration, or related field.
• Two to three years of proven experience as an HR Coordinator or a relevant HR position.
• Proven experience with human resource principles, practices, and procedures.
• Proficient with Microsoft Office Suite.
• Proficient with HRIS systems, preferably Paycom.

This is a full-time, benefit-eligible position. Work hours are typically from 8:30 am to 4:30 pm, with time off for a paid lunch break. This is a hybrid position requiring at four days in the Framingham office and one day remote.