IT Network Engineer

Summary:

This is a senior level position with primary responsibility for the design, implementation, support and performance monitoring the casino Local Area Network and Internet connectivity.  Maintain switches, routers and firewalls. The ideal candidate must possess strong analytical and strategic thinking, as well as planning/organizing and problem solving skills, a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork.  The candidate will be responsible for assisting with managing physical and virtual servers; SAN/NAS file storage, backup and disaster recovery, LAN/WAN infrastructure, and collaborate closely with vendors and department personnel during implementation projects. The candidate will also be responsible for capacity and utilization monitoring of Network related hardware and applications.  

Professional Responsibilities Include: 

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  Build and maintain the Technology operational environment that Rolling Hills Casino and its affiliated enterprises depend on.  

  
  

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  Requires 24/7 on call phone support when assigned to include the use of discretion and independent judgment with respect to decision making that affects all areas of IT support. 

  
  

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  Network administration (including backup, security management, user account management, internet access).  

  
  

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  Monitor networks ensuring security and integrity.  

  
  

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  Administer, routers, switches, firewalls, software deployment, security updates and patches. 

  
  

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  Monitor network (LAN/WAN) activities; tuning system parameters and configurations to optimize performance; monitoring disk space and database performance. 

  
  

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  Defining and managing network / system standard operation procedures. 

  
  

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  Assist in the administration of server operating systems, user files and data backup plans. 

  
  

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  Act as a mentor to support personnel. Remain informed of job-related issues through networking, training programs, seminars and trade publications.  

  
  

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  Prepares and maintains documentation of network configurations and data center layouts. 

  
  

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  Communicates and coordinates network schedule, backups and downtime to the internal business community. 

  
  

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  Assists with change management and operational recovery planning and testing for network environments.  This includes policy, procedures, industry standards, and documentation. 

  
  

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  May work long hours. Maintain a flexible work schedule. 

  
  

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  Other duties as assigned. 

  
  

Qualifications: 

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  Can work independently without supervision 

  
  

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  Analytical thinker, detail oriented and a decision maker 

  
  

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  Previous experience of firewall configuration management is required 

  
  

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  Previous experience in network equipment management (Routers / Switches / Access Points) is required 

  
  

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  Certification from major vendor or independent body in networking technologies (MCSE, CCNA, etc.) highly preferred  

  
  

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  In-depth understanding, and hands-on experience of LAN and WAN topologies and network protocols   

  
  

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  Previous use of MSP Network Monitoring Tools / Helpdesk Systems is Preferred 

  
  

Requirements:  

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  Minimum 21 years of age.  

  
  

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  Valid California Driver’s License. 

  
  

Education and/or Experience 

Associate’s or Bachelors degree with emphasis in a computer related field or the equivalent in experience, skill and knowledge.  Minimum of three to five years’ experience in managing, administrating multi-server and network operations in a business environment. Requires demonstrated in-depth understanding, and hands-on experience of LAN and WAN topologies, routers, switches, load balancers, firewalls, and network protocols (BGP, TCP/IP, OSPF, LDAP, SNMP, VPN, IPSec, etc). Certification from a major vendor or independent body in networking technologies (MCSE, CCNA, etc.) greatly preferred.  

Language Skills 

Must have excellent written and verbal communication skills as well as people skills, both in user support and project coordination. Follow the proper protocol to escalate issues to upper management. Require strong interpersonal and organizational skills, including the ability to meet deadlines, work in a team environment, follow written policies and procedures, and maintain superior customer service at all times with all users. 

Reasoning Ability 

Must exercise a reasonable amount of independent judgment under a minimum of supervision 

Certificates, Licenses, Registrations Gaming license issued by the Paskenta Gaming Commission. Valid California Driver’s License. Must obtain Title 31 certification as trained by Rolling Hills Casino. 

Working Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, wet, cold, hot, and/or humid conditions, fumes or tobacco smoke, toxic or caustic chemicals, extreme cold, extreme heat, and risk of radiation. The noise level in the work environment is usually moderate