IT Support Manager
Aim Transportation Solutions
Full-time
On-site
Ohio, United States
$65,000 - $68,000 USD yearly
IT Support Manager
Youngstown, OH 44505
Newsweek’s list of Top 100 Most Loved Workplaces® for 2023
Wage Range: $65,000-$68,000 per year
This position is in the Management Information Systems Department and reports primarily to the VP of Technology. The IT Support Manager assists in the development of the Information Systems philosophy of Aim, oversee the day-to-day operations of the IT technicians while also providing front-line support, set-up, and troubleshooting of hardware, software, telecommunications, and computer components.
- Oversee day-to-day schedules and duties of the technicians
- field support calls and emails
- rebuild, reconfigure, backup & restore computers.
- install, configure, update, upgrade, maintain, administer, and provide support for hardware, operating systems (if applicable), software, and internal applications.
- hardware and software tracking via carriers or employees
- provide assistance to Network Engineer with troubleshooting network and security issues.
- provide assistance to VP of Technology with non-IT related requests.
Benefits for Employee & Family:
- Anthem Blue Cross/Blue Shield Medical Coverage
- Dental and Vision
- 401K Company Match
- Paid Vacation and Holidays
- Company Paid Life Insurance
- Short-Term/Long-Term Disability
- Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling 330-318-4260 or via email at [email protected].
- Associate’s degree (or greater), in Computer Information Systems, Computer Science or Information Technology (preferred)
- 3-5 years relevant work experience preferred
- Excellent communication skills (written & verbal)
Aim Transportation Solutions is a Top 25 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit www.aimntls.com.
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