IT Support Specialist

Since 1982, Coventry has been changing the way people think about life insurance. We created the secondary market for life insurance and pioneered life settlements, giving life insurance a fair market value. We coined the term “life settlement,” giving consumers a compelling alternative to surrendering their policies or letting them lapse. To date, we have delivered more than $5.9 billion to policyowners who no longer have a need for their policies.

The continued success of our company is the result of the hard work and dedication of our employees, and the continued pursuit of top candidates. We know that without the best team, we cannot be the best firm. Our organization is built on strong values designed to foster leadership and reward success. We’re proud of the fact that more than 80% of our management team were promoted from within, and we strive to provide an environment supportive of career progression.

About the role:

As an IT Support Specialist, you will work alongside the Information Technology team to update and maintain Coventry’s technology systems. The ideal candidate will be organized, detail-oriented, and committed to delivering efficient, solutions-oriented support that enhances the day-to-day experience of our employees.

THE IDEAL CANDIDATE WILL HAVE:

• Bachelor’s degree in technology or related major required.
• iOS and Android experience required.
• Microsoft 365 administration preferred.
• 2+ years of experience preferred.

KEY JOB RESPONSIBILITIES:

• Providing support for hardware, software, user accounts and wireless networks.
• Building and managing computers and peripheral equipment.
• Providing permission to resources, accounts and security groups under Active Directory.
• Providing phone support including maintenance of extensions, voice mails and user accounts.

• A competitive salary commensurate with experience.
• Student loan repayment program.
• Health, Dental, Rx and Vision coverage.
• 401(k) match.
• Generous paid time off.
• Training and mentoring programs.
• Company-sponsored events throughout the year.
• Opportunities to earn bonuses and other perks.