Junior IT Support Officer

• Kickstart your career & enhance your IT skills
• Full Time, Permanent Position - Office based role in Wangara
• Continuous guidance and training from senior IT professionals

ABOUT US  

This is an exciting time to join Ertech as we continue to grow our capability.  We are an Australian civil and electrical construction business that delivers services to a diverse range of industries including the private and public sector, state and federal governments across Australia.

We are self-performers who have been doing this for more than forty years and take immense pride in the work we produce and the long-standing relationships we build.

WHAT WE OFFER

• Competitive remuneration
• Long-term permanent employment with career growth and progression
• Discounted Private Health – HBF & Medibank
• Annual FLU Vac’s
• Novated Lease
• Service Recognition
• Employee Referral Program
• Employee Assistance Program (EAP) for you and your family

ABOUT THE ROLE

This role is a Permanent full-time position based in our Head Office in Wangara, Perth.

We are seeking a Junior IT Support Officer to join our passionate and dedicated team, under the guidance of the IT Infrastructure Administrator. You will be responsible for helpdesk and desktop support to end users remotely or face to face. Installing, supporting and maintaining IT infrastructure at regional offices and sites.

Other key responsibilities include, but not limited to:

• L1 technical support to our internal and external workforce as a part of our helpdesk team providing telephone, desktop and remote support.
• Supplying administrative support to the IT team
• Providing user training for basic applications
• Maintaining appropriate records of warranties & licences
• Working collaboratively with the broader IT team and other departments to resolve issues

About You

You will demonstrate capability in the following:

• TAFE Qualification in Information Technology / Networking or higher
• Sound understanding of Desktop support Windows 10
• Basic understanding of Active Directory, DNS, DHCP, and group policy
• Basic Understanding of Microsoft 365 technologies
• Basic understanding of all Office applications
• Strong & clear communication skills - essential
• Ability to work unsupervised
• Passion for everything IT and technology!

OUR CULTURE

At Ertech, our people are fundamental to our success. We're focused on creating an inclusive workplace, with the right people in the right roles, who are engaged, empowered, and appropriately rewarded. Ertech will provide you with the chance to be a part of great team, meet new people and gain experience with an industry leader who puts safety first.  We believe that the people who work for us are not just employees,  they are part of our ongoing success!

We aspire to be an inclusive organisation, where our workforce reflects the broader demographic of the communities where we operate. Ertech embraces diversity and encourages applications from people of all backgrounds.

This is a great opportunity! If you are looking for a position in an environment in which you can flourish whilst building your career, there is no better time to join the Ertech Team than now!

*Please note: This role is being sourced through Ertech directly and we will not accept applications via external recruitment agencies.