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Lansing, MI 48917 - Key Account Manager

The Leaders Lab
Full-time
On-site
Lansing, Michigan, United States


Thanks for your interest in The Key Account Manager position at Cintas. To help you qualify if this is the best fit for you, please watch the attached videos, review the job description, and if it makes sense for you: upload your resume and we will be in touch shortly with next steps. If you have any questions after reviewing just let us know.


 


Videos (Please watch in order):


Introduction (1 minute)


Cintas Overview & Culture (4 minutes)


Cintas Stock & Financial Performance (3 minutes)


Service Department Leadership Overview (6 Minutes)


Interview Preparation (5 minutes)


 


The Leaders Lab Podcast:


We would love for you to follow and leave us a review.


FYI: The 7/12/22 episode is with Cintas GM Jake Resser. He talks about his experiences and the culture at Cintas.


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Job Description: 


As a Key Account Manager, you will be managing the Top Key Accounts in the location as well as acquiring leads and passing them along to the outside sales team.  The typical work week is Mon-Fri. 7:30 am to 5:00 pm (no nights, weekends or holidays).  You’ll spend 30% of your time in the office administratively and 70% of your time in the field with customers.   




What a week in the life might look like would be:


Mondays in the office, you’ll be working on phone blocking to set up your appointments for the week & Fridays in the office working with the leadership team on strategy.  Your time in the field (Typically Tuesdays, Wednesdays and Thursdays) will be split between managing the largest accounts within the location as well as acquiring leads that you will pass along to the outside sales team.  

The account management responsibilities include upselling within the accounts, building lasting relationships, talking to clients about different programs Cintas is running along with providing solutions to any challenges they may be experiencing.