Join Our Team as an amazing QUALITY, RISK & COMPLIANCE OFFICER at BLUE IRIS SUPPORT SERVICES!
ABOUT US:
BLUE IRIS is a family owned and operated, leading NDIS support provider, specialising in complex mental health care, with offices in Ipswich, Toowoomba and Morayfield, dealing with participants across the state. This role will require the successful candidate to travel to various locations; and although we would prefer an Ipswich office ‘base’, we are open to other offices.
As a Registered NDIS Provider, BLUE IRIS pride themselves on looking after our teams, and our participants, and ensuring they make the most out of their NDIS funded Plans!
We aim to create an inclusive world, where people with disabilities can live the life of their choosing, with our support; and we’re able to help them work towards (and reach) their individual goals.
BLUE IRIS have a vision to enhance the quality of life for all participants through:
• accessible and inclusive services
• developing capacity and independence
• supporting everyone with a disability to live a life they choose
• breaking down barriers and providing ‘choice’ in all support programmes and activities
to enable them to achieve the objectives of their individual NDIS Plan and be safe, secure, and importantly - happy…
ABOUT THE OPPORTUNITY:
This full-time role reports directly to the NDIS Client Services Manager and works within the Support Management team.
The Quality, Risk & Compliance Officer is responsible for ensuring that BLUE IRIS meets the standards and regulations set by the National Disability Insurance Scheme (NDIS). This role involves overseeing compliance processes, conducting audits and risk assessments, and providing feedback to the NDIS Client Services Manager in order to maintain compliance and enhance service delivery standards.
You will have an excellent focus and understanding of the regulatory responsibilities and interface of the NDIS system, with a thorough understanding of Restrictive Practice and PRODA Reporting.
WHAT DOES SUCCESS LOOK LIKE?
• Compliance Management
• Quality Assurance
• Documentation and Reporting
• Understand Risk Management and able to prepare Risk Assessments
• Attention to Detail: meticulous in ensuring compliance and quality standards are met
• Organisational Skills: efficient in managing multiple tasks and deadlines
• Critical Thinking: capable of analysing complex information and making sound decisions
• Ethical Conduct: upholds the highest standards of integrity and ethical behaviour
WHAT'S IN IT FOR YOU?
• Attractive salary
• Fast paced environment with opportunities for professional development
• A supportive and collaborative team
• Access to our Employee Assistance Program
WHAT WILL YOU NEED TO SUCCEED?
We are looking for someone with the following:
• Extensive Restrictive Practice knowledge and experience in PRODA reporting
• At least 2 years of experience in a compliance or quality assurance role, within the disability sector
• In-depth knowledge of NDIS standards, regulations, and guidelines
• Bachelor's degree (preferred) in Health, Social Science, OHS or other relevant field (or working towards)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Intermediate computer literacy
• Ability to work independently and as part of a team
• Must be resilient, patient, empathetic, respectful and culturally sensitive – and basically – be a good human!
This role is available NOW – so if you meet the above criteria and are passionate about making a difference in the lives of others, we would love to hear from you!
Please note – you may not meet ALL of the requirements listed above, however we would still appreciate receiving your application, as BLUE IRIS are looking for the best ‘fit’ within our team - so are willing to train the right person…
Please submit your application, including your resume and cover letter, outlining your relevant experience and why you are a great fit for this role.
APPLY NOW and become part of a dynamic team dedicated to improving lives!