Night Auditor

The Night Auditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner.

Responsibilities

• Conduct all audit procedures in accordance with hotel and company standards on a daily basis.


• Verify and confirm the status of all wake-up call requests, ensuring proper handling and follow-up.


• Balance and reconcile all cash receipts and transactions completed during the audit shift, and ensure cash deposits are made promptly.


• Prepare the front office for the upcoming shift, resetting systems and operations for the day’s business.


• Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience.


• Function as PBX operator during the audit shift, managing communication duties effectively.


• Participate in all front office meetings with an active and collaborative approach.


• Engage in all training and cross-training opportunities, continually enhancing skill sets.


• Proactively greet guests with a friendly and welcoming demeanor, ensuring a positive guest experience.

Education and Experience

HS Diploma or equivalent

Previous Guest Service or Front Desk hospitality experience preferred