Behaviors:
• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.
Required Qualifications:
Education:
• Current New Mexico RN License
Knowledge and Skills:
• Ability to provide excellent patient care; appropriate to the age of the patients served in the clinic
• Articulate; good communication skills
• Good problem solving skills
• Knowledge of computer keyboard operation
• BLS certification (within six months of employment as a registered nurse)
Preferred Qualifications:
• Previous physician clinic experience
Duties and Responsibilities:
Patient Care:
• Assists providers (as directed) with patient care; including assisting with diagnostic procedures and treatments
• Performs basic life support in emergency situations
• Demonstrates maturity, self-confidence, and dependability
• Supportive of and responsive to the provider needs and acts in an organized and adaptable manner
• Provides personalized care and assistance to patients; following the SJRMC Mission, Vision, and Philosophy
• Rooms patients; obtains and/or verifies medical history, medication information, and vital signs; interviews patients for reason for visit and other information pertinent to the patient’s visit
• Administers medications; as directed in accordance with nursing standards
• Documents pertinent information in a legible manner; in accordance with clinic and regulatory standards
• Communicates with patients; utilizing excellent verbal and writing skills (as directed). This may include: informing patients of lab or other test results, and prescription (or other information).
• Performs lab tests; following clinic and regulatory standards
• Adheres to infection control procedures; including use of personal protective equipment, disposal of waste, and aseptic techniques
• Exercises sound medical judgment and excellent customer service at all times
• Cleans and stocks exam rooms; maintains adequate exam room supplies
• Assumes responsibility; assists in anticipating, identifying and solving problems
• Maintains and improves skills; by attending and participating in continuing education sessions
• Collaborates with the clerical and clinical staff; to provide excellent patient care and customer service
Customer Service:
• Establishes and maintains effective relationships with internal and external customers; who may include: patients, physicians, other healthcare providers, co-workers, vendors, and visitors
• Communicates (face to face and by telephone) with internal and external customers; in a professional and courteous manner
• Maintains a positive attitude and remains calm under pressure; while working in a fast-paced environment
• Focuses on continuous improvement to meet customer needs; supports new programs, ideas, and processes
• Maintains sensitivity to others and adjusts behavior accordingly
• Recognizes the importance of teamwork; effectively participates in teamwork processes
• Presents a professional appearance; acts as a positive representative of the clinic
Additional Responsibilities:
• Cross trains to assist with other clinic duties, including lab and front office
• Complies with and is knowledgeable of organizational and departmental policies and procedures; including safety procedures and policies
• Contributes to the care of the environment by maintaining work areas and assisting with housekeeping tasks (as needed)
• Utilizes computer system (as needed) for information, data analysis, and to complete tasks
• Maintains customer’s rights; confidentiality, privacy, safety, security, and decision making
• Attends departmental meetings and other in-services and training sessions (relative to job)
• Performs basic tasks; in a timely manner with minimum guidance and supervision
• Demonstrates willingness to work toward departmental and organizational goals and objectives; is committed to the successful operation of the clinic
• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:
Safety, Courtesy, Effectiveness, and Stewardship
• Other duties as assigned
Physical Demands and Environmental Work Conditions:
• Lifting up to 50 pounds (may required)
• Long periods of bending, stooping, pushing, walking and sitting may be required
• Extensive computer keyboarding (may occur daily)
• Some exposure to disease (may occur)
• Job may be sedentary in nature (involving long periods of sitting)
• Overtime may be required
San Juan Regional Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.