WHO ARE WE?
The Wound Pros LLC is a nationwide Wound Care Medical Group with over 3000 five-star Google and Facebook reviews whose mission is to heal wounds, save lives, and reduce costs for our partnering agencies. Our full-service wound care strategy has added enormous value to patients who are homebound or reside in long-term facilities across the country by providing an array of essential tools, including Digital Wound Management, Telemedicine, Advanced EHR systems, Mobile Vascular Assessment, Digital Supply tracking, Advanced Wound Care Dressings as well as a participating Medicare Part B provider. We are a purpose-centered organization focused on providing peace of mind to every patient we come in contact with who has a chronic non-healing wound. We are devoted to preserving our culture by excellently adhering to our core values, "LINK."
- We Listen- We are committed to always taking the time to listen to our clients and team members.
- We Innovate- Our culture is to be in a continuous state of innovation and implementation of new ideas as our business grows and our landscape changes.
- We Never Give Up- We are dedicated to overcoming any obstacle or moment of adversity that comes our way.
- We “Kultivate” and Grow People- We are enthusiastic about supporting our team members’ growth both personally and professionally.
We pride ourselves in supporting a culture of autonomy, allowing our team members to implement new ideas without fear of failure. Implementing raffles, games, and other enjoyable group activities with our team is important to maintaining a positive culture while working tenaciously to accomplish our goals.
JOB SUMMARY
The Office Administrator is an entry-level position assigned to the company’s Infrastructure and Expansion Department. The successful Office Administrator is an experienced, energetic, and consummate professional who handles a wide range of administrative tasks
in an office environment. The Office Administrator should be able to work independently with little or no supervision. The ideal candidate is well organized, flexible, and enjoys the administrative challenges of supporting a team of diverse people in a growing company.
WHAT ARE YOUR ASSIGNMENTS
- Provide exceptional customer service to internal and external stakeholders regarding mail-related matters.
- Receiving, sorting, and distributing incoming mail, packages
- Process outgoing mail, including packaging, labeling, and coordinating with courier services for timely delivery.
- Maintain accurate records and tracking of all incoming and outgoing mail using designated systems or tools.
- Ensure that all mail and packages are accurately addressed, labeled, and documented.
- Collaborate with departments to ensure proper handling and distribution of interoffice mail and documents.
- Assist in coordinating bulk mailings and preparing materials for distribution.
- Maintain the organization and cleanliness of the office, including restocking supplies and maintaining equipment.
- Handle confidential and sensitive materials with discretion, following company policies and procedures.
- Respond to mail-related inquiries from employees, clients, and external partners in a professional manner.
- Address any mail delivery issues, such as incorrect addresses or missing items, and resolve them promptly.
- Stay updated on postal regulations and best practices to ensure compliance and efficiency.
- Assist in other administrative tasks or projects as assigned by management.
- Assist in reserving onsite meeting space as needed
- Initiate software installations and updates on office computers for company systems such as Google Workspace, Slack, Zoom, and DialPad.
WHAT YOU HAVE ALREADY ACHIEVED
- A high school diploma or equivalent, as well as additional relevant training or certifications, are a plus.
- Five years of experience in administrative support functions
- Strong organizational skills and ability to prioritize multiple tasks seamlessly with a strong attention to detail
- Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, and social media web platforms.
- Technical aptitude with the ability to adapt, learn quickly, and teach others
- Experience in mobile technologies (Slack, email, Dialpad, Push Notifications)
- Google Sheets, Google Docs, Google Drive, etc.
ATTRIBUTES NEEDED FOR THE ROLE
- Organizational skills, Verbal and written communication skills
- Problem-solving skills and Time Management
- Attention to detail
- Leadership and interpersonal skills
- Office administration & computer literacy
- Familiarity with office equipment and proficiency in office software (e.g., Automated Mail Sorting, Microsoft Office Suite, Google Workspace & Diagramming applications)
BENEFITS
- You will have the full support of the Infrastructure and Expansion Department.
- Vacation, Sick, Paternity & Maternity available
- 10 Paid Federal Holidays
- Medical, Dental, and Vision insurance
- 401K plan available
EQUAL OPPORTUNITY EMPLOYER:
The Wound Pros is an equal opportunity employer committed to being an employer of choice, not just an excellent place to work but a great and inclusive place to work. We strive to recruit and maintain a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, physical or mental disability, color, religious creed, ancestry, national origin, religion, age, sex, marital status, genetic information or testing, gender identity and expression, sexual orientation or status as a Vietnam-era or special disabled veteran or any characteristic protected by law.
Please note: Only shortlisted applicants will be contacted for Interviews.