Office Administrator II

EDUCATION REQUIREMENT:

• High school diploma or equivalent

JOB REQUIREMENTS:

• three (3) to four (4) years of general office/clerical experience and/or customer service experience

FUNCTIONS:

• Performs various loan administrative and servicing duties including answering borrower’s questions, routing applications, data entry, processing loan payments, monitoring insurance requirements, and reporting.
• Monitors and maintains records for such programs as budgets, work plans, schedules and projects; prepares, types, and processes forms such as those needed for office supplies, expense reports, time sheets, and other related forms.
• Answers incoming calls to department staff, representing department or association in a professional manner; relays messages; transfers calls to appropriate person for assistance; receives and refers visitors and telephone calls; responds to routine requests for information and refers more complex requests to appropriate staff members. Picks up, opens, sorts and distributes mail to appropriate personnel.
• Uses computer systems to assist department or association in activities such as preparing reports and budgets. May store/manipulate data through various software programs, spreadsheets, and databases.
• Composes basic correspondence on well-defined matters. May be directed to respond to routine correspondence not requiring manager's attention; sets up and types reports following prescribed formats.
• May coordinate and schedule external and internal meetings, training activities, seminars, etc., through arranging for meeting space, coffee service, and luncheon reservations; makes travel arrangements for department or association staff, including transportation and hotel arrangements, as directed.
• Operates a variety of standard office equipment according to detailed instructions, which may include computers, paper shredders, telephones, photocopiers, fax machines and scanners.

PREFERRED SKILLS:

• General knowledge of accounting/financial systems.
• General knowledge of office equipment and systems used for the storage and retrieval of business information.
• General knowledge of standard records management and file classification practices.
• General knowledge of title insurance, crop insurance and credit life insurance documentation.
• General knowledge of documentation requirements for title policies, deeds of trust, and collateral.
• Specialized knowledge of written correspondence principles.
• Skill in oral and written communication.
• Basic skill level in Microsoft Office applications.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant.AA/EOE/M/F/D/V; Full description available on request.

Capital Farm Credit is the largest rural lending cooperative in Texas, providing credit and other related services to farmers, ranchers, rural home owners, and agribusinesses with over $12 billion in total assets and over 600 team members. We serve 192 counties in Texas with nearly 70 credit offices and are a proud member of the nationwide Farm Credit System.

We seek highly motivated and engaged people who foster the core values behind who we are, how we work and how we treat others – with commitment, trust and value and family-like respect and appreciation. Capital Farm Credit works diligently to ensure we provide our full-time employees with a market-based compensation program including competitive salary, employee benefits, participation in an attractive goals-based incentive program, and development opportunities. As a customer-owned cooperative, our compensation and benefit programs are designed to align the success of our members with the employee’s success. 

Our comprehensive benefit program includes, but is not limited to:

• An outstanding company-wide incentive program
• Accommodating and flexible vacation and sick leave
• 10-12 paid holidays
• 401(k) plan with up to a 9% employer contribution/match
• Affordable health, dental, and vision plans
• 8 weeks of paid parental leave
• Employer paid life insurance and disability
• Tuition reimbursement
• Up to $400/year wellness reimbursement