OKC, OK -Customer Service Delivery Driver

Description
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Provide excellent customer service while delivering orders to the customer


• Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers


• Ensure a high degree of professionalism and personal presentation when interacting with customers


• Drive a company vehicle safely and in accordance to Kroger's driving standards


• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur


• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards


• Control and maintain an accurate record of customer deliveries


• Assist fellow drivers that may encounter difficulties while out delivering


• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations


• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor


• Complete pre-inspections check of company vehicle before use and report any defects to supervisor


• Operate company provided technology devices for mapping and customer interaction


• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications